by howardj » Sun Dec 09, 2018 10:15 pm
After a MediaMonkey sync on a newly setup iPhone XSMax the phone works correctly as well as plays the synced music etc.
But when you try to sync again for a backup with iTunes, iTunes says it can't read the iPhone and needs to be reset to factory settings.
Apple support could not fix the issue.
Reset phone with iTunes, restored backup, phone works as it should.
Did another sync with MediaMonkey, iPhone works as it should, music, playlists etc. work as they should and then tried sync with iTunes and it said the same, cannot read iPhone and have to reset.
After a MediaMonkey sync on a newly setup iPhone XSMax the phone works correctly as well as plays the synced music etc.
But when you try to sync again for a backup with iTunes, iTunes says it can't read the iPhone and needs to be reset to factory settings.
Apple support could not fix the issue.
Reset phone with iTunes, restored backup, phone works as it should.
Did another sync with MediaMonkey, iPhone works as it should, music, playlists etc. work as they should and then tried sync with iTunes and it said the same, cannot read iPhone and have to reset.