Unknown error at end of sync [#21685]

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Expand view Topic review: Unknown error at end of sync [#21685]

Re: Unknown error at end of sync [#21685]

by gordol » Wed Aug 06, 2025 1:09 pm

rusty wrote: ↑Fri Aug 01, 2025 10:55 am This should be fixed in 2.1.0.1264 which is currently rolling out to the beta channel. Can you confirm whether it solves this issue for you?
I have stopped getting the errors.

Re: Unknown error at end of sync [#21685]

by rusty » Fri Aug 01, 2025 10:55 am

This should be fixed in 2.1.0.1264 which is currently rolling out to the beta channel. Can you confirm whether it solves this issue for you?

-Rusty

Re: Unknown error at end of sync [#21685]

by RzmmDX » Thu Jul 24, 2025 1:30 pm

I have been experiencing this issue since 7/3.

But it only affects the sync for my SD card.

Re: Unknown error at end of sync

by camecamp » Fri Jul 18, 2025 7:56 pm

Seems to be working again now. Weird.

Re: Unknown error at end of sync

by camecamp » Thu Jul 17, 2025 12:10 am

Don't know if it is related, but I'm suddenly getting odd behavior where after MMA syncs one playlist, it crashes with no error message at all, and then when I start sync again, that playlist is fine, and it crashes at the end of the next playlist, and so on. I'll try on some other devices. This morning I had to restart sync ten times to get my playlists synced. I will try on some other devices.

Re: Unknown error at end of sync

by piphomer » Tue Jul 15, 2025 12:33 pm

I am getting the same error.

MMW: 2024.1.0.3113
MMA: 2.0.6.1252

Have uploaded Log ID 344RIU7VE2

Re: Unknown error at end of sync

by gordol » Mon Jul 14, 2025 9:27 pm

rusty wrote: ↑Mon Jul 14, 2025 4:55 pm Do you have the confirmation dialog enabled? It should show which items are slated for deletion.

I'm curious if MM is actually trying to delete the file in question and failing OR if it's not actually trying to delete it.
Which confirmation dialog, and deleting what? This was in context of not being able to save the log in MMA and having to email it to myself instead. The log was in relation to the "Unknown error" that is now random at the end of a sync. Or if not random, I haven't found the pattern yet.

Re: Unknown error at end of sync

by rusty » Mon Jul 14, 2025 4:55 pm

Do you have the confirmation dialog enabled? It should show which items are slated for deletion.

I'm curious if MM is actually trying to delete the file in question and failing OR if it's not actually trying to delete it.

-Rusty

Re: Unknown error at end of sync

by gordol » Fri Jul 11, 2025 5:51 pm

rusty wrote: ↑Fri Jul 11, 2025 3:47 pm Gordol,

Does Options > Library & Sync indicate that there are any permission problems? The fact that you couldn't save the file sounds like there's some sort of permission problem.
Not that I can see.

Re: Unknown error at end of sync

by rusty » Fri Jul 11, 2025 3:47 pm

Gordol,

Does Options > Library & Sync indicate that there are any permission problems? The fact that you couldn't save the file sounds like there's some sort of permission problem.

-Rusty

Re: Unknown error at end of sync

by gordol » Wed Jul 09, 2025 9:49 pm

And the sync is NOT actually completing now, as it is not removing from the phone a track I had deleted from the MMW library. I had even tried again with the device sync option in MMW set to "delete other files and playlists" "unselected library files" and I did see the word "deleting" flash by on the phone screen.

Though it does appear that the number of tracks in my other playlists at least matches on both sides with the first dozen or so tracks showing also matching.

Re: Unknown error at end of sync

by gordol » Wed Jul 09, 2025 8:51 pm

And, I got the error again. MMA is not letting me save the zip.zip (not a typo) anywhere I tried on the device, Google Drive or OneDrive despite the prompt to do so. Emailed it to myself instead.

I've attached it to ticket 11689

Re: Unknown error at end of sync

by gordol » Mon Jul 07, 2025 10:17 pm

It just synched without error. I attached the debug log anyway to ticket #11689. Maybe there's something useful in there anyway. If it errors again, I'll attach a new log file.

Re: Unknown error at end of sync

by martin.bohac » Mon Jul 07, 2025 11:11 am

From MMA, but please use the "Save" button(in the Send logs dialog) to save the zip file and share it (e.g., via Google Drive).
I know you already sent the log, but it didn't contain an important attachment due to limits (will be fixed).
So please share the ZIP file directly in this case.
Thank you.

Re: Unknown error at end of sync

by gordol » Mon Jul 07, 2025 9:50 am

martin.bohac wrote: ↑Mon Jul 07, 2025 5:19 am Hi, could you please save the log and share it?
Unfortunately, your submitted logs do not contain an important attachment because the limit has been reached.
So I cannot analyze it.
Thanks
The log I sent was from MMA. Are you looking for a log from MMW?

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