No need to pay, just download the free version and install it on top. The License will be maintained (and if it doesn't just re-enter your License.

Did you scan files anytime before you Locate Moved/Missing Files? That would explain the duplicates. Using Added information you can remove the recently added, leaving the original files.

What Build (Help > About) of MediaMonkey are you using and did you do a regular or portable install?

This is not possible, but you can do an iTunes XML export if the software you use supports it.

MediaMonkey for Android can only play what the device supports natively. Which Build (Help > About) of MMW are you using and are you saying that the M4A files on the phone do play in MMW (when either played directly from the connected phone or those files copied back to your PC)? If you try a ...

Please capture this in a debug log (step 4b) and attach the log to the Support Ticket: viewtopic.php?t=86643

Please see: https://www.mediamonkey.com/support/kno ... cense-key/

If you can't locate contact Sales Support with as many details you do have about your order.

Can you please explain what you're viewing that would cause the Album to disappear on playback in the first place?

Check what Servers you've enabled under Media Sharing.

Just tested and both work just fine. Could the file be read-only?

Can you please provide more details of where exactly you're browsing, where the files are stored, any other details to your setup?

Are you changing resolutions when this occurs?

Is this when MediaMonkey is a maximized window, or when full screen (like playing a video full screen)?

For full migrations steps see: https://www.mediamonkey.com/wiki/index. ... w_computer

No, MediaMonkey itself has no association with the email of purchase. It just needs your License Username and License Key. The email would be of use when you need to retrieve the License again. The purchase account is also separate from the MediaMonkey account for Forum/Support.

Here in headlines: https://www.mediamonkey.com/wiki/WebHelp:What%27s_New
Here in detail: https://www.ventismedia.com/mantis/view ... 2c783ddfe6

MediaMonkey is for media you already have on your PC, or that you want to Rip from Audio CD's you own. It does not come with media files.