Search found 17398 matches

by Peke
Sat Mar 02, 2024 2:56 pm
Forum: Need help (mma)
Topic: Not supported by receiver
Replies: 8
Views: 616

Re: Not supported by receiver

Hi,
Can you post few screenshots, I am still unclear what is going on and did you managed to create Debug logs?
Also if I got this correctly you have two MM libraries servers started on MM5?
by Peke
Sat Mar 02, 2024 2:46 pm
Forum: Need Help - MMW5
Topic: UI Freezes On Use of Horizontal Scroll Bar
Replies: 2
Views: 158

Re: UI Freezes On Use of Horizontal Scroll Bar

Hi,
Did it showed Crash log on white screen after aprox 20 seconds?
Please generate debug log using latest MM 5.1 Beta and if possible do a screen recording so that we have all aspects of your enviroment in order to locate error.
by Peke
Sat Mar 02, 2024 2:31 pm
Forum: Need Help - MMW5
Topic: File Names and Titles with track # is repeated
Replies: 12
Views: 444

Re: File Names and Titles with track # is repeated

Hi,
Yes, most miss settings for Tag mask. When you click on mask press F1 and you should get more help.
by Peke
Sat Mar 02, 2024 11:25 am
Forum: Need Help - MMW5
Topic: Sound control
Replies: 18
Views: 568

Re: Sound control

Hi, Gold purchase will not improve experience. Personally from 30+ years of experience in System building and 20+ years in broadcasting, while dealing with various sound issues/drivers/manufacturers I think taht there is some missing configuration on your PC (most likely not influenced by you) as Re...
by Peke
Fri Mar 01, 2024 5:37 pm
Forum: Need Help - MMW5
Topic: Sound control
Replies: 18
Views: 568

Re: Sound control

Hi,
Please update to latest build from https://www.mediamonkey.com/forum/viewt ... 86639&sd=d as we have made number of changes to both WASAPI and DS output plugins.
by Peke
Fri Mar 01, 2024 5:34 pm
Forum: News and Other Stuff
Topic: Updates on the MAC OS Version
Replies: 26
Views: 13973

Re: Updates on the MAC OS Version

Hi, One question that might be a stretch - will it be possible to have a portable instance of the Mac software a la the Windows version? If so, even further stretch - would it be feasible to have both on a single hard drive, sharing the same DB? I do not own MAC (hopefully never will), but if that i...
by Peke
Fri Mar 01, 2024 5:28 pm
Forum: Need help (mma)
Topic: Not supported by receiver
Replies: 8
Views: 616

Re: Not supported by receiver

Hi, Hmmm, strange. Can you please to the following: 1. Close MM5 server 2. Follow steps from https://www.mediamonkey.com/forum/viewtopic.php?f=30&t=86643 till MM5 is started 3. start Casting from MMA normally 4. As soon as you get error use MMA ☰ -> MediaMonkey Icon -> Send Logs -> WRITE LOG ID ...
by Peke
Fri Mar 01, 2024 5:20 pm
Forum: Need Help - MMW5
Topic: Retrieve MM5 License
Replies: 2
Views: 322

Re: Retrieve MM5 License

Hi, You can export MM license from your OLD PC by Going into regedit -> HKCU\SOFTWARE\MediaMonkey Please note that Key is valid for to 3 owned PCs so after export you should delete that registry from old PC to invalidate that license. EDIT: Also I see that you got Discount Offer for upgrading to MM5...
by Peke
Fri Mar 01, 2024 6:51 am
Forum: Need Help - MMW5
Topic: Can't Open the Gold Version I Just Bought
Replies: 8
Views: 604

Re: Can't Open the Gold Version I Just Bought

Hi,
Usually it is not, but as License keys are CaSe sensitive it can fail, especially if used long time ago.

Thank you for supporting MM for past 8 years and Happy Monkeying!

Replied in Ticket.
by Peke
Fri Mar 01, 2024 6:44 am
Forum: Need help (mma)
Topic: Not supported by receiver
Replies: 8
Views: 616

Re: Not supported by receiver

Hi,
Are you using latest MM5.1 from https://www.mediamonkey.com/forum/viewt ... 86639&sd=d ?
by Peke
Fri Mar 01, 2024 6:43 am
Forum: Need help (mma)
Topic: Casting doesn't add to playcount
Replies: 1
Views: 246

Re: Casting doesn't add to playcount

Hi,
As a first step try to make sure that tracks Play# really increased in MMA (there was a bug we fixed in recent 1161+ versions) and also make sure taht you are using latest MM5.1 from https://www.mediamonkey.com/forum/viewt ... 86639&sd=d
by Peke
Wed Feb 28, 2024 5:50 pm
Forum: Off Topic
Topic: Ip address blocked
Replies: 1
Views: 861

Re: Ip address blocked

Hi,
Sure, just give wink and I'll close it.
by Peke
Wed Feb 28, 2024 2:13 pm
Forum: Off Topic
Topic: Ip address blocked
Replies: 1
Views: 861

Re: Ip address blocked

Hi,
I do not see your Ip listed on many sites you can check your state at https://whatismyipaddress.com/blacklist-check
Baracuda list is persistent, but you can ask for removal.

You should be able to connect to support and send ticket there.
by Peke
Wed Feb 28, 2024 7:03 am
Forum: Need help (mma)
Topic: External Hard Drive
Replies: 1
Views: 361

Re: External Hard Drive

Hi, Using OTG is shady as each Model can have customized implementation by Manufacturer. Problem is that OTG drives are not correctly mounted and reported as Removable Storage whose ID is not constant which result in Grayed storage (eg. ID has changed on new connection/restart/return from sleep). Wh...