Playlist sync problem

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Robbieboy65
Posts: 124
Joined: Thu Jan 10, 2008 10:09 pm
Location: Australia

Playlist sync problem

Post by Robbieboy65 »

I am using my Windows 10 PC to sync a playlist to my iPhone XR (ios 14.7.1) using MM 4.1.31.1919. The playlist is syncing ok to my iPhone with the exception of one track. I get an error message which says 'there was a problem synchronizing one of the following item(s). Underneath it lists the one track which wouldn't sync to my iPhone (please see attached screenshot). Is there anyone who can assist me to troubleshoot this issue? Many thanks in advance to anyone who can help.

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Peke
Posts: 17457
Joined: Tue Jun 10, 2003 7:21 pm
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Re: Playlist sync problem

Post by Peke »

Hi,
- Try to rename it locally to loose special characters.
- see if it plays correctly in MM
- convert to other format
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Robbieboy65
Posts: 124
Joined: Thu Jan 10, 2008 10:09 pm
Location: Australia

Re: Playlist sync problem

Post by Robbieboy65 »

Hi Peke,

Could you please clarify what you mean by ‘rename it locally to loose special characters’. Thanks.
Peke
Posts: 17457
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Playlist sync problem

Post by Peke »

Hi,
I see that your files have some non ASCII characters like @ and have very long filename. I meant that you replace taht character in filename and make that filename shorter.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to attach PICTURE/SCREENSHOTS to forum posts
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