Unable to connect to server

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martialartsguy
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Unable to connect to server

Post by martialartsguy »

Hi there,

Starting today, I've been unable to connect to the server on my MM4 from Android (build #s below). I tried to reinstall MMA using these instructions: https://www.mediamonkey.com/support/ind ... an-install

I then ran it once, installed MM Pro, and started to connect by Selecting Sync Server. However, it doesn't show up and just continues Searching until failing. My MM4 has a server which I've always been able to connect to in the past.

MMA build: 1.3.7.0906
MM4 build: 4.1.27.1897
Android (Galaxy S10): REV1.0
MM 4.1.28.1905
MMA 1.3.7.0906

MM Gold since 2006
martialartsguy
Posts: 281
Joined: Mon Apr 03, 2006 9:11 am
Location: Denver, CO
Contact:

Re: Unable to connect to server

Post by martialartsguy »

**UPDATE**

I'm now able to connect to the server once I restarted MM4 and got the usual prompt that my phone was remotely accessing via Wi-Fi.

I'm still unsure what caused this in the first place, but there you go.
Last edited by martialartsguy on Tue Apr 21, 2020 4:02 pm, edited 1 time in total.
MM 4.1.28.1905
MMA 1.3.7.0906

MM Gold since 2006
martialartsguy
Posts: 281
Joined: Mon Apr 03, 2006 9:11 am
Location: Denver, CO
Contact:

Re: Unable to connect to server

Post by martialartsguy »

**Second UPDATE**

Well, now I tried again and added more playlists to my sync. Now I'm getting the same error "Connection failed"
MM 4.1.28.1905
MMA 1.3.7.0906

MM Gold since 2006
Lowlander
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Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5
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Re: Unable to connect to server

Post by Lowlander »

Lowlander (MediaMonkey user since 2003)
Peke
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Re: Unable to connect to server

Post by Peke »

martialartsguy wrote: Tue Apr 21, 2020 4:02 pm Well, now I tried again and added more playlists to my sync. Now I'm getting the same error "Connection failed"
Try to use MMA UPnP icon is MMA see MMW server and once it see it try to Long TAP on MMW server name -> Save
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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martialartsguy
Posts: 281
Joined: Mon Apr 03, 2006 9:11 am
Location: Denver, CO
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Re: Unable to connect to server

Post by martialartsguy »

Peke wrote: Tue Apr 21, 2020 10:06 pm
martialartsguy wrote: Tue Apr 21, 2020 4:02 pm Well, now I tried again and added more playlists to my sync. Now I'm getting the same error "Connection failed"
Try to use MMA UPnP icon is MMA see MMW server and once it see it try to Long TAP on MMW server name -> Save
The UPnP icon to server doesn't show the MediaMonkey Server either.
MM 4.1.28.1905
MMA 1.3.7.0906

MM Gold since 2006
Lowlander
Posts: 47898
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5
Contact:

Re: Unable to connect to server

Post by Lowlander »

Make sure the wifi you're on is on the same network as the MMW PC and that you're not connecting a guest network (often can't see other devices on network or default to cell data).
Lowlander (MediaMonkey user since 2003)
martialartsguy
Posts: 281
Joined: Mon Apr 03, 2006 9:11 am
Location: Denver, CO
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Re: Unable to connect to server

Post by martialartsguy »

My PC is direct ethernet to my modem, buuuuut, I do have Google WiFi throughout the house (which the Galaxy S10 is connected to).

I've never had an issue with it in the past.

NOTE: I restarted MM4 and this time it connected, but once syncing is done I'm guessing that if I sync again on this same instance of MM4, it will fail and I'll need to restart MM4.
MM 4.1.28.1905
MMA 1.3.7.0906

MM Gold since 2006
Peke
Posts: 13445
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: Unable to connect to server

Post by Peke »

martialartsguy wrote: Wed Apr 22, 2020 11:46 am My PC is direct ethernet to my modem, buuuuut, I do have Google WiFi throughout the house (which the Galaxy S10 is connected to).

I've never had an issue with it in the past.

NOTE: I restarted MM4 and this time it connected, but once syncing is done I'm guessing that if I sync again on this same instance of MM4, it will fail and I'll need to restart MM4.
That is why I suggested UPnP as it will not start to sync Immediately, but will allow you to long tap and save Server settings. That way MA will first try to connect to Saved Server and then to search for new one. HINT: While UPnP is Searching restart MM4.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to add SCREENSHOTS to forum
martialartsguy
Posts: 281
Joined: Mon Apr 03, 2006 9:11 am
Location: Denver, CO
Contact:

Re: Unable to connect to server

Post by martialartsguy »

Thanks Peke,

I'll give that a shot today!
MM 4.1.28.1905
MMA 1.3.7.0906

MM Gold since 2006
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