Playlist is empty on android 10 phone after synchronization

Get answers about syncing MediaMonkey 4 with iPods and other devices.

Moderator: Gurus

Debalto
Posts: 3
Joined: Sun Sep 27, 2020 11:12 pm

Playlist is empty on android 10 phone after synchronization

Post by Debalto »

Hi

When I try a playlist synchronization between my android phone and my pc, playlists appears empty in my android music player. If I open this playlist on my pc using notepad, that playlist is not empty at all. Do you know guys how to solve this issue??
Peke
Posts: 17446
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Playlist is empty on android 10 phone after synchronization

Post by Peke »

Hi,
How do you sync your device USB or WiFi through MMA?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Playlist is empty on android 10 phone after synchronization

Post by Lowlander »

Which version of MediaMonkey are you using and do the Paths on the Playlist on the Android device seem to have Paths to where the files are saved on the device?
Debalto
Posts: 3
Joined: Sun Sep 27, 2020 11:12 pm

Re: Playlist is empty on android 10 phone after synchronization

Post by Debalto »

I do sync giving a right click on a playlist, and then selecting my phone. I'm using mediamonkey v4.1.29.1910
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Playlist is empty on android 10 phone after synchronization

Post by Lowlander »

Which exact option do you use on right click sync?
Debalto
Posts: 3
Joined: Sun Sep 27, 2020 11:12 pm

Re: Playlist is empty on android 10 phone after synchronization

Post by Debalto »

I do the following in order to send mp3 files and a playlist on my android 10 phone

Selecting a playlist -- Right click -- I choose SEND TO option -- I choose my microsd memory card

That's usually do for sync my music using mediamonkey

Greetings
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Playlist is empty on android 10 phone after synchronization

Post by Lowlander »

Capture it in a debug log (step 4b) and attach the log in email to support@mediamonkey.com: https://www.mediamonkey.com/forum/viewt ... ?f=12&t=69
FrankC
Posts: 26
Joined: Tue Feb 08, 2011 1:21 pm

Re: Playlist is empty on android 10 phone after synchronization

Post by FrankC »

That is an Android 10 bug. Just Google "android 10" playlist (broken OR bug OR empty OR problem) and see that all players and sync programs encounter the same problem on/with Android 10. And my phone supports that thesis: everything worked fined, until it upgraded itself from 9 to 10.

I have another problem as well: when I create a playlist on my phone and reboot it, the playlist is gone entirely...

Nonetheless, it would be nice if MM would find a work-around. It seems to be caused by the use of backslashes versus forward slashes in the file path, although that has not been confirmed yet by Google as far as I can see.
MMW4 free and MMW5 Gold
Computer: Win10 Pro 64b
Phone: Samsung A50 (Android 11) w/ Samsung Music and MM Android Pro
iPods: Touch 4th Gen, Nano 2nd Gen, Nano 4th Gen
iPad: Pro 2020
All software current on updates
Post Reply