Cannot use MM as it will not startup

Get answers about syncing MediaMonkey 4 with iPods and other devices.

Moderator: Gurus

mmw

Cannot use MM as it will not startup

Post by mmw »

Hi

When I plug my iphone to my laptop, MM opens us automatically but issues the error message 'A phone connection was detected. Please install Itunes desktop version (not the Windows store version) in order to sync this device with MediaMonkey'.

I do have the Itunes desktop version installed but it looks as if MM does not detect it. Also, as I would like MM to replace Itunes, I would like to remove Itunes from my computer but this not be possible if MM requires it to be installed in order to sync my Iphone.

I do hope you can help as I have lost my Iphone music and would like to sync is from my MM library asap.

Thanks sammy
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Cannot use MM as it will not startup

Post by Lowlander »

Make sure you're using the latest MediaMonkey (4.1.30: viewtopic.php?f=3&t=8811&sd=d) and the desktop version of iTunes: https://www.mediamonkey.com/support/kno ... le-device/
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