MMA Android 11 - Sync never ends - Turning Circle [#17366]

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rudyt
Posts: 8
Joined: Mon Mar 01, 2021 4:59 pm

MMA Android 11 - Sync never ends - Turning Circle [#17366]

Post by rudyt »

I have a large music collection. I used MMW & MMA for years and it worked perfectly... till few weeks ago (probably when I migrated my Samsung S10+ with 512Gb of internal memory to Android 11). The issue is that the post-synchronization process never ends or really takes a lot of time.
I removed all my music from my phone, uninstalled Mediamonkey & Mediamonkey Pro and clean the Mediamonkey directory on my smartphone.
Then, I reinstalled the latest version of MMA Pro and MMA Beta.
I have synched with my PC: 26.000 mp3 downloaded + few playlists downloaded and everything was OK.
I tried to add some mp3 on my PC and restart the synchro.
The synchronization is running fluently and the result is OK on my smartphone: new music downloaded and playlists updated.
BUT the CIRCLE NEVER ENDS TURNING and I have a background task continuously scanning folders to library (even after more than 12hours)
The phone is hot after few seconds and the battery loose +/- 1% each 2 minute.
Impossible for me to keep my phone on my pocket and listen the music.
I have to kill the mediamonkey process. I cannot restart a new synchro from the mediamonkey app (searching for internet connection) but it is still possible to synchronize if mediamonkey is stopped and if i click on the Synchro widget ==> Synchro runs OK but again turning circle never ends ...

I tried to save a log file on my phone. Either it crashes MMA or the zip file has 0 byte.

WHAT CAN I DO ?
Is it possible to stop that post-synchronization task (turning circle) without stopping MMA ?


Update 07 March 2021: The last synchronization (adding +/ 100 mp3 and removing 20 mp3) terminated after +/- 8 hours

MMW 4.1.31.1919 (windows 10 64bit)
MMA Beta 1.4.3.0948 (samsung s10+ android 11 OneUI 3.1)
MMA Pro
Music in MMA: 3914 directories (artists), +/- 26000 files, 244Gb
Music in MMW: 95000 mp3
I started a new synchro (+ 2 mp3) few minutes ago. Logs sent : MKB4UBDQ3C
Last edited by rudyt on Sat Apr 17, 2021 4:48 am, edited 1 time in total.
martin.bohac
Posts: 187
Joined: Thu Nov 14, 2013 5:23 pm

Re: MMA Android 11 - Sync never ends - Turning Circle

Post by martin.bohac »

Hi,
the issue is tracked as https://www.ventismedia.com/mantis/view.php?id=17366
Will be improved in the next build(1.4.3.949) soon.
rudyt
Posts: 8
Joined: Mon Mar 01, 2021 4:59 pm

Re: MMA Android 11 - Sync never ends - Turning Circle [#17366]

Post by rudyt »

Hi,
Sorry. I have installed MMA 1.4.3.0949 and started immediately a synchronization. I still have the turning circle at the end. :cry:
Just to be sure that you understand well my issue:

The wifi synchro takes approximatively 5 minutes, that is perfectly normal.
+/- 70 mp3 deleted, +/- 160 mp3 added and some playlists updated (including one big playlist of 26000 mp3).
I receive the message that the synchro is terminated and the report is displayed on screen. Report is correct.
At that moment, if I checked the music on my phone: the synchro is well done: mp3 are correctly synched with my PC and playlists are also ok.
It looks perfect.

The only issue is: when I come back to the home page of MMA, the circle is turning continuously after more than 30 Minutes and will probably turn like that for more than 8 to 12 hours. The background task "Scanning folders to the library" is running and is killing my phone battery (and the phone is really hot).

Just a stupid question: What is done by that background task, as everything is well synched on my smartphone when i see the report of the end of synchro ?

I've sent the following logs, taken after 10 minutes of turning circle : SJP5QJUMNN
rudyt
Posts: 8
Joined: Mon Mar 01, 2021 4:59 pm

Re: MMA Android 11 - Sync never ends - Turning Circle [#17366]

Post by rudyt »

I try to help you identifying the issue.
Yesterday, after 2 hours of turning circle, i decided to stop the mediamonkey app on my smartphone (as the phone was too hot).
Today (more than 12 hours later), i restarted MMA.
The circle turns 1 sec. and stopped immediately.

May be, yesterday, there was an interaction with another Samsung process that was indexing the mp3 file ?
Does it help ?
martin.bohac
Posts: 187
Joined: Thu Nov 14, 2013 5:23 pm

Re: MMA Android 11 - Sync never ends - Turning Circle [#17366]

Post by martin.bohac »

Hi,
I have checked your new log SJP5QJUMNN.
MMA syncs playlists to the Android media library.
I think this feature is not necessary in many cases (the system does it automatically too but with delay).
I plan to disable it in the next build(by default) to solve your case.
Kap1A
Posts: 62
Joined: Sun Apr 19, 2015 5:00 am

Re: MMA Android 11 - Sync never ends - Turning Circle [#17366]

Post by Kap1A »

If you solved the problem in this thread can you confirm that your solution will also work for other than android 11 (ex see my problem under the topic "lost sync" with android7)?
MMA on HIMEDIA Q10 Pro (FW2.1.4 / android 7) + Rii mini i25 + Nova-Launcher + Teufel One M
rudyt
Posts: 8
Joined: Mon Mar 01, 2021 4:59 pm

Re: MMA Android 11 - Sync never ends - Turning Circle [#17366]

Post by rudyt »

I have installed the new release 1.4.3.0950 but it does not solve the issue.
I've just synched my music. Sync is OK after 3 minutes, but the circle is still turning 1 hour later and the phone is really hot (-20% of battery).
The only solution i have is to force the mediamonkey app to stop.

Is the fix proposed by martin.bohac deployed in this new release ?
Peke
Posts: 14162
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Location: Serbia
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Re: MMA Android 11 - Sync never ends - Turning Circle [#17366]

Post by Peke »

Hi,
https://www.ventismedia.com/mantis/view.php?id=17366 Is reopened for further tweaks and to see what specific cases it manifest.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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martin.bohac
Posts: 187
Joined: Thu Nov 14, 2013 5:23 pm

Re: MMA Android 11 - Sync never ends - Turning Circle [#17366]

Post by martin.bohac »

Is the fix proposed by martin.bohac deployed in this new release ?
No, I meant next Beta build, coming soon.
rudyt
Posts: 8
Joined: Mon Mar 01, 2021 4:59 pm

Re: MMA Android 11 - Sync never ends - Turning Circle [#17366]

Post by rudyt »

I think that the solution proposed by Martin could solve the issue.
Personally, I absolutely do not need that MMA syncs my playlists to the Android media library.
If it was an option i would disable it immediately.
Peke
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Location: Serbia
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Re: MMA Android 11 - Sync never ends - Turning Circle [#17366]

Post by Peke »

rudyt wrote: Thu Apr 08, 2021 6:15 am I think that the solution proposed by Martin could solve the issue.
Personally, I absolutely do not need that MMA syncs my playlists to the Android media library.
If it was an option i would disable it immediately.
Can you please elaborate what you actually refer to? Personally I would not mind taht MMA created and MM synced playlist are only available in MMA.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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martin.bohac
Posts: 187
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Re: MMA Android 11 - Sync never ends - Turning Circle [#17366]

Post by martin.bohac »

He refers to https://www.ventismedia.com/mantis/view.php?id=17366
MMA updates Android media library by new/changed playlists, but due to
https://www.ventismedia.com/mantis/view.php?id=17565
MMA don't have to do it, because the Android system scans m3u files itself.
Peke
Posts: 14162
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: MMA Android 11 - Sync never ends - Turning Circle [#17366]

Post by Peke »

martin.bohac wrote: Fri Apr 09, 2021 2:41 am He refers to https://www.ventismedia.com/mantis/view.php?id=17366
MMA updates Android media library by new/changed playlists, but due to
https://www.ventismedia.com/mantis/view.php?id=17565
MMA don't have to do it, because the Android system scans m3u files itself.
Thank you for clarification, I was not sure if those two are only issues he refer to.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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rudyt
Posts: 8
Joined: Mon Mar 01, 2021 4:59 pm

Re: MMA Android 11 - Sync never ends - Turning Circle [#17366]

Post by rudyt »

I confirm that this issue has been fixed in version 1.4.4.0951 :D :D :D

No more turning circle in MMA after synchronization.
Thank you very much for your effort.
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