Tag Infos unknown after sync of new build

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Blomi
Posts: 53
Joined: Wed Jan 12, 2011 9:28 am

Tag Infos unknown after sync of new build

Post by Blomi »

After MediaMonkey Android and Windows are Updated to the new versions with sync optimization, I lost some album covers and those albums are also without an album tag info.
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Last edited by Blomi on Sun Sep 17, 2017 10:33 am, edited 4 times in total.
MMA, always currently beta
MMW4, always current Beta (Currently the last stable build, since it is a long time ;-) )
MMW5, alpha testing, but not in combination of MMA
OnePlus 3, Citrus-CAF
Android 8.1
Windows 10
Peke
Posts: 17484
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Tag Infos unknown after sync of new build

Post by Peke »

Hi,
Due the image path handling I would suggest that you do one more WiFi Sync and Album arts should be resynced.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to attach PICTURE/SCREENSHOTS to forum posts
Blomi
Posts: 53
Joined: Wed Jan 12, 2011 9:28 am

Re: Tag Infos unknown after sync of new build

Post by Blomi »

No luck. I already tried, with no success.
I also refresehed the pics at my dekstop, with the same result.
MMA, always currently beta
MMW4, always current Beta (Currently the last stable build, since it is a long time ;-) )
MMW5, alpha testing, but not in combination of MMA
OnePlus 3, Citrus-CAF
Android 8.1
Windows 10
Peke
Posts: 17484
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Tag Infos unknown after sync of new build

Post by Peke »

Hi,
Can you please elaborate what you meant by?
Blomi wrote:I also refresehed the pics at my dekstop, with the same result.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
Blomi
Posts: 53
Joined: Wed Jan 12, 2011 9:28 am

Re: Tag Infos unknown after sync of new build

Post by Blomi »

I checked the album cover tag and activate them again for all selected files"
Sometimes I had the problem, when one song in the whole album has no Cover, why ever, it appears that MMA shows no picture. To fix this, I had to select all tracks of an album in MMW and select "for all selected files" in the cover-tab.
I hope this is understandable.
MMA, always currently beta
MMW4, always current Beta (Currently the last stable build, since it is a long time ;-) )
MMW5, alpha testing, but not in combination of MMA
OnePlus 3, Citrus-CAF
Android 8.1
Windows 10
Blomi
Posts: 53
Joined: Wed Jan 12, 2011 9:28 am

Re: Tag Infos unknown after sync of new build

Post by Blomi »

More informations:
Some Albums are shown as "unknown Album" and without a cover now.
Image
Some artists with just one album including 2 albums now. One is "unknown album"
Image
Image
MMA, always currently beta
MMW4, always current Beta (Currently the last stable build, since it is a long time ;-) )
MMW5, alpha testing, but not in combination of MMA
OnePlus 3, Citrus-CAF
Android 8.1
Windows 10
bhiefer
Posts: 168
Joined: Fri Apr 12, 2013 6:36 am

Re: Tag Infos unknown after sync of new build

Post by bhiefer »

Could you please send us a log after wifi sync from About dialog and post a log id here?

You wrote that some albums are unknown now ... what is the correct name? Please write some example so I can find it in the log.
Blomi
Posts: 53
Joined: Wed Jan 12, 2011 9:28 am

Re: Tag Infos unknown after sync of new build

Post by Blomi »

MFJ8IHYHEW
Lost Album tags:
Deep Purple - The Book Of Taliesyn
Nad Sylvan - The Bride said no

And from Nemrud you see an unknown album which shouldn't be not there.
MMA, always currently beta
MMW4, always current Beta (Currently the last stable build, since it is a long time ;-) )
MMW5, alpha testing, but not in combination of MMA
OnePlus 3, Citrus-CAF
Android 8.1
Windows 10
bhiefer
Posts: 168
Joined: Fri Apr 12, 2013 6:36 am

Re: Tag Infos unknown after sync of new build

Post by bhiefer »

Thanks for log. I do see that these albums are missing. But I do not see the cause in log. I would need another logs.

So please follow these instructions:
1. Go to options and click "Check for new/changed media"
2. Start Wifi sync
3. Send another log right after wifi sync
4. Delete affected files - e.g. all Deep Purple tracks in MMA
5. Go to options and click "Check for new/changed media"
6. Start another Wifi sync
7. Send log again

Please note log IDs here. Thank you very much for your help.
Blomi
Posts: 53
Joined: Wed Jan 12, 2011 9:28 am

Re: Tag Infos unknown after sync of new build

Post by Blomi »

First log:
29PXLYA3HT
Second log:
GMVSELCT2G
MMA, always currently beta
MMW4, always current Beta (Currently the last stable build, since it is a long time ;-) )
MMW5, alpha testing, but not in combination of MMA
OnePlus 3, Citrus-CAF
Android 8.1
Windows 10
bhiefer
Posts: 168
Joined: Fri Apr 12, 2013 6:36 am

Re: Tag Infos unknown after sync of new build

Post by bhiefer »

Thanks for logs. It is probably fixed in build 732 that will be released in beta channel soon.
Blomi
Posts: 53
Joined: Wed Jan 12, 2011 9:28 am

Re: Tag Infos unknown after sync of new build

Post by Blomi »

Now the worst thing ever happened:

Image

Log: 6N8DIW1T1U

:(
MMA, always currently beta
MMW4, always current Beta (Currently the last stable build, since it is a long time ;-) )
MMW5, alpha testing, but not in combination of MMA
OnePlus 3, Citrus-CAF
Android 8.1
Windows 10
bhiefer
Posts: 168
Joined: Fri Apr 12, 2013 6:36 am

Re: Tag Infos unknown after sync of new build

Post by bhiefer »

I see. Please wait for build 732, it is not released yet.
Blomi
Posts: 53
Joined: Wed Jan 12, 2011 9:28 am

Re: Tag Infos unknown after sync of new build

Post by Blomi »

Okay, I will do. No problem. Write me, if you need further informations.
MMA, always currently beta
MMW4, always current Beta (Currently the last stable build, since it is a long time ;-) )
MMW5, alpha testing, but not in combination of MMA
OnePlus 3, Citrus-CAF
Android 8.1
Windows 10
Blomi
Posts: 53
Joined: Wed Jan 12, 2011 9:28 am

Re: Tag Infos unknown after sync of new build

Post by Blomi »

And the journey continous.
After the MMA update I synchronized again. A few covers and albums are back, but not all.

Image

LOG: HF3LCD83Z4
MMA, always currently beta
MMW4, always current Beta (Currently the last stable build, since it is a long time ;-) )
MMW5, alpha testing, but not in combination of MMA
OnePlus 3, Citrus-CAF
Android 8.1
Windows 10
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