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Tag Infos unknown after sync of new build

Posted: Sun Sep 17, 2017 9:11 am
by Blomi
After MediaMonkey Android and Windows are Updated to the new versions with sync optimization, I lost some album covers and those albums are also without an album tag info.
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Re: Tag Infos unknown after sync of new build

Posted: Sun Sep 17, 2017 9:47 am
by Peke
Hi,
Due the image path handling I would suggest that you do one more WiFi Sync and Album arts should be resynced.

Re: Tag Infos unknown after sync of new build

Posted: Sun Sep 17, 2017 10:08 am
by Blomi
No luck. I already tried, with no success.
I also refresehed the pics at my dekstop, with the same result.

Re: Tag Infos unknown after sync of new build

Posted: Sun Sep 17, 2017 8:35 pm
by Peke
Hi,
Can you please elaborate what you meant by?
Blomi wrote:I also refresehed the pics at my dekstop, with the same result.

Re: Tag Infos unknown after sync of new build

Posted: Mon Sep 18, 2017 5:56 am
by Blomi
I checked the album cover tag and activate them again for all selected files"
Sometimes I had the problem, when one song in the whole album has no Cover, why ever, it appears that MMA shows no picture. To fix this, I had to select all tracks of an album in MMW and select "for all selected files" in the cover-tab.
I hope this is understandable.

Re: Tag Infos unknown after sync of new build

Posted: Mon Sep 18, 2017 8:25 am
by Blomi
More informations:
Some Albums are shown as "unknown Album" and without a cover now.
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Some artists with just one album including 2 albums now. One is "unknown album"
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Re: Tag Infos unknown after sync of new build

Posted: Mon Sep 18, 2017 4:13 pm
by bhiefer
Could you please send us a log after wifi sync from About dialog and post a log id here?

You wrote that some albums are unknown now ... what is the correct name? Please write some example so I can find it in the log.

Re: Tag Infos unknown after sync of new build

Posted: Mon Sep 18, 2017 5:36 pm
by Blomi
MFJ8IHYHEW
Lost Album tags:
Deep Purple - The Book Of Taliesyn
Nad Sylvan - The Bride said no

And from Nemrud you see an unknown album which shouldn't be not there.

Re: Tag Infos unknown after sync of new build

Posted: Tue Sep 19, 2017 3:20 am
by bhiefer
Thanks for log. I do see that these albums are missing. But I do not see the cause in log. I would need another logs.

So please follow these instructions:
1. Go to options and click "Check for new/changed media"
2. Start Wifi sync
3. Send another log right after wifi sync
4. Delete affected files - e.g. all Deep Purple tracks in MMA
5. Go to options and click "Check for new/changed media"
6. Start another Wifi sync
7. Send log again

Please note log IDs here. Thank you very much for your help.

Re: Tag Infos unknown after sync of new build

Posted: Tue Sep 19, 2017 8:44 am
by Blomi
First log:
29PXLYA3HT
Second log:
GMVSELCT2G

Re: Tag Infos unknown after sync of new build

Posted: Thu Sep 21, 2017 1:49 am
by bhiefer
Thanks for logs. It is probably fixed in build 732 that will be released in beta channel soon.

Re: Tag Infos unknown after sync of new build

Posted: Thu Sep 21, 2017 6:22 am
by Blomi
Now the worst thing ever happened:

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Log: 6N8DIW1T1U

:(

Re: Tag Infos unknown after sync of new build

Posted: Thu Sep 21, 2017 12:56 pm
by bhiefer
I see. Please wait for build 732, it is not released yet.

Re: Tag Infos unknown after sync of new build

Posted: Thu Sep 21, 2017 4:22 pm
by Blomi
Okay, I will do. No problem. Write me, if you need further informations.

Re: Tag Infos unknown after sync of new build

Posted: Sun Sep 24, 2017 7:07 am
by Blomi
And the journey continous.
After the MMA update I synchronized again. A few covers and albums are back, but not all.

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LOG: HF3LCD83Z4