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Can't give access to SD card

Posted: Wed Jul 04, 2018 9:50 am
by Mcjboggs
Won't allow me to give permission to access SD card on installation.

Re: Can't give access to SD card

Posted: Fri Jul 06, 2018 8:34 pm
by Peke
Can you elaborate a bit, what device, any prompts, what MMA version?

Re: Can't give access to SD card

Posted: Mon Aug 13, 2018 9:24 am
by Da_Vertice
Same happens to me.
If I select the folders option, it just shows the library of the phone storage and if I try to open an mp3 file of the sd with Es File Explorer with MediaMonkey the app doesn't recognize it.

Re: Can't give access to SD card

Posted: Mon Aug 20, 2018 7:44 pm
by Peke
Hi,
After MMA fail to recognize track can you please send us log using "..." -> About MediaMonkey -> Send Logs and post LOG ID here before you send it so that we can know which one to search?