Failed to Download, Log ID: 3LU771WSYK

Report bugs & feature requests for MediaMonkey for Android and learn about the newest beta build.

Moderator: Gurus

AdamLi
Posts: 26
Joined: Mon Feb 05, 2018 8:51 am
Contact:

Failed to Download, Log ID: 3LU771WSYK

Post by AdamLi »

Hi get failed to download all time the last days. Don't know whats wrong and the app gives med no Clues. Hope you can help. Log ID: 3LU771WSYK
Lowlander
Posts: 47907
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5
Contact:

Re: Failed to Download, Log ID: 3LU771WSYK

Post by Lowlander »

Which version of MMA and MMW?
Lowlander (MediaMonkey user since 2003)
AdamLi
Posts: 26
Joined: Mon Feb 05, 2018 8:51 am
Contact:

Re: Failed to Download, Log ID: 3LU771WSYK

Post by AdamLi »

1.3.2.0819 mma and 4.1.20.1864 mmw
Lowlander
Posts: 47907
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5
Contact:

Re: Failed to Download, Log ID: 3LU771WSYK

Post by Lowlander »

Lowlander (MediaMonkey user since 2003)
AdamLi
Posts: 26
Joined: Mon Feb 05, 2018 8:51 am
Contact:

Re: Failed to Download, Log ID: 3LU771WSYK

Post by AdamLi »

Hi. Thanks but still same problem. Also Wonder why i'm not notified about New releases. I've actually paid for Gold, but til now I've spent more time searching for solutions than having fun With my Collection.
Lowlander
Posts: 47907
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5
Contact:

Re: Failed to Download, Log ID: 3LU771WSYK

Post by Lowlander »

Not all releases get pushed through the update check and if a release gets pushed it may not happen right away. Subscribe to that forum thread if you always want to be informed of every new release.
Lowlander (MediaMonkey user since 2003)
Peke
Posts: 13451
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: Failed to Download, Log ID: 3LU771WSYK

Post by Peke »

Hi,
You get list of tracks that fail to download, go to MMW and search for those tracks according to your sync profile settings (eg. if you sync playlists go to playlist) and try to play that track in MMW. If all is OK can you please open support ticket and supply us with MMW debug log as described here https://www.mediamonkey.com/forum/viewt ... ?f=30&t=69 along with LOG ID from MMA which will allow us to compare those logs and see why tracks are not synced.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
How to add SCREENSHOTS to forum
AdamLi
Posts: 26
Joined: Mon Feb 05, 2018 8:51 am
Contact:

Re: Failed to Download, Log ID: 3LU771WSYK

Post by AdamLi »

When i sync With MMA no log are listed in DebugView. How to activate this? Log from phone is: SED2LEBC9V. Please help.
Lowlander
Posts: 47907
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5
Contact:

Re: Failed to Download, Log ID: 3LU771WSYK

Post by Lowlander »

You need the debug version of MMW to see logs in DBGView: https://www.mediamonkey.com/forum/viewt ... ?f=21&t=69
Lowlander (MediaMonkey user since 2003)
AdamLi
Posts: 26
Joined: Mon Feb 05, 2018 8:51 am
Contact:

Re: Failed to Download, Log ID: 3LU771WSYK

Post by AdamLi »

I know but the log file is almost empty. Nothing interesting there related to MMW.
Lowlander
Posts: 47907
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5
Contact:

Re: Failed to Download, Log ID: 3LU771WSYK

Post by Lowlander »

Then you may need to run DBGView as Administrator.
Lowlander (MediaMonkey user since 2003)
AdamLi
Posts: 26
Joined: Mon Feb 05, 2018 8:51 am
Contact:

Re: Failed to Download, Log ID: 3LU771WSYK

Post by AdamLi »

I did, DBGViewer runs but nothing from MMW in it.
Peke
Posts: 13451
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: Failed to Download, Log ID: 3LU771WSYK

Post by Peke »

Hi,
If nothing is seen from MMW then you should try to reinstall Debug version of MMW from viewtopic.php?f=6&t=54426&sd=d
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
How to add SCREENSHOTS to forum
AdamLi
Posts: 26
Joined: Mon Feb 05, 2018 8:51 am
Contact:

Re: Failed to Download, Log ID: 3LU771WSYK

Post by AdamLi »

Hi again. I found the error. upnp was some how set to internal Storage. You shoud really create some user warnings. This is not intuitive.
Post Reply