App purchase doesn't work

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Ballroomteacher
Posts: 2
Joined: Mon May 18, 2020 12:03 am

App purchase doesn't work

Post by Ballroomteacher » Mon May 18, 2020 12:13 am

I installed the app and paid for the upgrade. Here is the info:
Order number: GPA.3321-8759-0824-90534
Order date: May 17, 2020 8:24:07 PM PDT

Every time I open the app, it says it wants me to pay again. I have uninstalled and reinstalled the app, turned it off and on several times, and rebooted my phone a couple times. MM still asks for money. Is there a fix for this?

Lowlander
Posts: 47545
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: App purchase doesn't work

Post by Lowlander » Mon May 18, 2020 11:55 am

Did you pay for a specific feature or for the full upgrade? Did you install the Pro App from the store?
Lowlander (MediaMonkey user since 2003)

Ballroomteacher
Posts: 2
Joined: Mon May 18, 2020 12:03 am

Re: App purchase doesn't work

Post by Ballroomteacher » Mon May 18, 2020 12:44 pm

I paid for the full upgrade, but I didn't download MM Pro. Duh. Thanks for the tip. Once I did that, everything worked fine. Awesome program!

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