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playing albums in windows 8

Posted: Wed Sep 04, 2013 10:22 am
by davycrocket
I have the latest version of MM i downloaded it to my new laptop when it downloaded my music files from my old laptop which ran windows xp now only some files will play in windows 8 ?

Re: playing albums in windows 8

Posted: Wed Sep 04, 2013 10:25 am
by Lowlander
Are you using MediaMonkey for Windows 4 or MediaMonkey for Metro? What file type(s) fail to play and what happens when you try to play a track fails to play?

Re: playing albums in windows 8

Posted: Wed Sep 04, 2013 1:48 pm
by davycrocket
The license cannot be downloaded because your Web browser is not supported.

To download a license, you must install Microsoft Internet Explorer 7 or later.

To install the latest version of Internet Explorer, see the Windows Update page.
this is the message i get I am running the latest version of windows 8

Re: playing albums in windows 8

Posted: Wed Sep 04, 2013 1:52 pm
by Lowlander
Sounds like the files may have DRM protection. What file type (and where were the files downloaded)?

Re: playing albums in windows 8

Posted: Fri Sep 06, 2013 1:27 am
by davycrocket
I downloaded them from a cd which it automatically transferred to mp 3 mode they were downloaded from my old lap so they were stored in MM

Re: playing albums in windows 8

Posted: Fri Sep 06, 2013 1:07 pm
by Lowlander
Where they ripped using Windows Media Player and are you sure they're MP3 (as MP3 should not have DRM)? The fact that it mentions that the license can't be downloaded points to DRM.

Re: playing albums in windows 8

Posted: Fri Sep 06, 2013 3:06 pm
by davycrocket
when I ripped them it was to mp 3 but that was using wins xp

Re: playing albums in windows 8

Posted: Fri Sep 06, 2013 3:13 pm
by Lowlander
Which version of MediaMonkey are you using?