MM Pro installation problem

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Moderator: Gurus

Posts: 1
Joined: Sat Feb 02, 2019 3:42 pm

MM Pro installation problem

Post by hannon1213 »

I installed MMA on my Amazon Fire 10 (Fire OS 7.3.22) in October. Today, I purchased MMPro 1.3.0014 and when I opened the app I received the message "To complete the installation of Media Monkey Pro, please install MediaMonkey." Do I have to reinstall MMA? There is nothing I can do in MM Pro to get past this message

Also, is this compatible with MMW 5 Gold?

Posts: 15017
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia

Re: MM Pro installation problem

Post by Peke »

Yes, make sure that Free version of MMA is also installed from Amazon.
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MediaMonkey Team lead QA/Tech Support guru
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