MM Sync Issues with Galaxy S9

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Peke
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Re: MM Sync Issues with Galaxy S9

Post by Peke »

Hi,
Are you using 4.1.22.1876?

Can you please try to init sync in MMA so that MMA search for server and then start MMW?
Best regards,
Pavle
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Rakkasan
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Re: MM Sync Issues with Galaxy S9

Post by Rakkasan »

Peke wrote: Wed Sep 05, 2018 4:42 pm Hi,
Are you using 4.1.22.1876?

Can you please try to init sync in MMA so that MMA search for server and then start MMW?
Confirmed MM for Windows and Android all are latest versions.

If i initiate "Select Sync server" on Android device and then start MM on Windows it still does not find it.

Confirmed network connectivity - Android device can see Plex and other UPnP servers.
Lowlander
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Re: MM Sync Issues with Galaxy S9

Post by Lowlander »

Rakkasan wrote: Wed Sep 05, 2018 4:52 pmConfirmed MM for Windows and Android all are latest versions.
You sure MMW is 4.1.22, it's a beta so it won't show in the update check.
Lowlander (MediaMonkey user since 2003)
Rakkasan
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Re: MM Sync Issues with Galaxy S9

Post by Rakkasan »

Lowlander wrote: Wed Sep 05, 2018 6:06 pm
Rakkasan wrote: Wed Sep 05, 2018 4:52 pmConfirmed MM for Windows and Android all are latest versions.
You sure MMW is 4.1.22, it's a beta so it won't show in the update check.
It's 4.1.20.1864
Lowlander
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Re: MM Sync Issues with Galaxy S9

Post by Lowlander »

That's not the latest that should work: https://www.mediamonkey.com/forum/viewt ... 43#p448843
Lowlander (MediaMonkey user since 2003)
Rakkasan
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Re: MM Sync Issues with Galaxy S9

Post by Rakkasan »

Lowlander wrote: Wed Sep 05, 2018 11:18 pm That's not the latest that should work: https://www.mediamonkey.com/forum/viewt ... 43#p448843
Updated Windows MM to 4.1.21.1870 per above.

Still cannot find server. Verified MM Windows can see other media servers (UPnP).

Fresh install on brand new S9 cannot find MM server.

Log from S9: UBFAHJ8V3U
martin.bohac
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Re: MM Sync Issues with Galaxy S9

Post by martin.bohac »

Latest MMW is 4.1.22.1876, not 4.1.21.1870.
If you want to do a clean installation of MMA without ghost tracks, you have to follow this steps:
1)Uninstall MMA
2)Delete "MediaMonkey" folder from a root of each storage
3)Install MMA
Rakkasan
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Re: MM Sync Issues with Galaxy S9

Post by Rakkasan »

martin.bohac wrote: Thu Sep 06, 2018 3:35 am Latest MMW is 4.1.22.1876, not 4.1.21.1870.
If you want to do a clean installation of MMA without ghost tracks, you have to follow this steps:
1)Uninstall MMA
2)Delete "MediaMonkey" folder from a root of each storage
3)Install MMA
EDIT:

Updated to 4.1.22.1876

MM still not visible to Android device.
Fresh install of MMon another Windows system (same network - both via ethernet) is detected and connects immediately.

Sounds like I need to do a complete uninstall and reinstall of MM on the "main" system. How do I ensure all my files (especially Playlists) are backed up?
Lowlander
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Re: MM Sync Issues with Galaxy S9

Post by Lowlander »

Try a restart of the PC first and you may want to restart your device too.
Lowlander (MediaMonkey user since 2003)
Rakkasan
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Re: MM Sync Issues with Galaxy S9

Post by Rakkasan »

Lowlander wrote: Thu Sep 06, 2018 10:12 am Try a restart of the PC first and you may want to restart your device too.
Restarted both - no change.
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Re: MM Sync Issues with Galaxy S9

Post by Rakkasan »

Lowlander wrote: Thu Sep 06, 2018 10:12 am Try a restart of the PC first and you may want to restart your device too.
So, did a backup of MM by manually copying data and using the backup script.

Uninstalled and deleted any remnant files, including in the App Data file.

Reinstalled latest version of MM. "Clean install" visible to android device.

Copied INI and DB files back. All files & playlists visible but no longer visible to Android.

What setting is preventing this???
Peke
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Re: MM Sync Issues with Galaxy S9

Post by Peke »

Hi,
Device profile settings are in MM.DB, try to backup MM.DB and Delete all the profiles accept one and see if that changes anything.

You can also try to export Profile on other PC -> Delete on non showing and Import New one from backup.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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