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I can't open "options" Log: CC193FAC[#14404]

Posted: Wed Sep 20, 2017 4:09 am
by Blomi
Hello Everyone.

If I click the three dot menu -> Tools -> Options
I see just a greyout Mediamonkey

Image

After some time an Error-Window accures.

Image

I can click Restart, OK, it is all the same. I end up in a loop. MM5 keeps greyout and always the log window comes...
If I exit MM5 with the TaskManager, the Error still goes on. Only a restart saves me out of this mollusk loop.

Best regards, Christopher

Re: I can't open "options" Log: CC193FAC

Posted: Thu Sep 21, 2017 1:18 am
by PetrCBR
Hi. First try to update to latest build (2078). If error persist, send me your persistent.json (it's in portable folder).

Re: I can't open "options" Log: CC193FAC

Posted: Thu Sep 21, 2017 4:10 am
by Blomi
Hi PetrCBR,

still no luck with the new build.
I'll send you another log and my persistent.json.

Hope it helps.

Re: I can't open "options" Log: CC193FAC

Posted: Thu Sep 21, 2017 5:41 am
by PetrCBR
Thanks. Added to mantis as 14404.

Re: I can't open "options" Log: CC193FAC

Posted: Thu Sep 21, 2017 4:25 pm
by Blomi
Thank you very much. I hope I could helped you.
Any idea, how long the time would take? Because I really need to open the options. :-?

Re: I can't open "options" Log: CC193FAC

Posted: Fri Sep 22, 2017 2:58 am
by TIV73
Regardless of how long it takes until the next public revision is posted, do you know what kind of settings you need to change? If so, you could try to directly set the correct values in your mm.ini to bypass the options dialog.

Re: I can't open "options" Log: CC193FAC

Posted: Fri Sep 22, 2017 3:16 am
by PetrCBR
Deleting persistent.ini should help.