repeated crashes while playing

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kazadharri
Posts: 109
Joined: Fri Jul 28, 2006 1:07 am

repeated crashes while playing

Post by kazadharri »

MM5 is continues to crash will playing. It also hangs when trying to send a bug report by mail. I do have the log but where do I report this?
/Jeff
Lowlander
Posts: 56588
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: repeated crashes while playing

Post by Lowlander »

You can offer the log to Support, it probably is here: C:\Users\YourWinUser\AppData\Roaming\EurekaLab s.a.s\EurekaLog\Bug Reports\
kazadharri
Posts: 109
Joined: Fri Jul 28, 2006 1:07 am

Re: repeated crashes while playing

Post by kazadharri »

Do I just upload the log file to support?
Peke
Posts: 17486
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: repeated crashes while playing

Post by Peke »

Hi,
yes, open support ticket using link above (same credentials as here) and upload error log. Also point to this topic so that we can par reports and easily track it.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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