MM5 is continues to crash will playing. It also hangs when trying to send a bug report by mail. I do have the log but where do I report this?
/Jeff
repeated crashes while playing
Moderator: Gurus
Re: repeated crashes while playing
You can offer the log to Support, it probably is here: C:\Users\YourWinUser\AppData\Roaming\EurekaLab s.a.s\EurekaLog\Bug Reports\
Download MediaMonkey | License
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
-
- Posts: 109
- Joined: Fri Jul 28, 2006 1:07 am
Re: repeated crashes while playing
Do I just upload the log file to support?
Re: repeated crashes while playing
Hi,
yes, open support ticket using link above (same credentials as here) and upload error log. Also point to this topic so that we can par reports and easily track it.
yes, open support ticket using link above (same credentials as here) and upload error log. Also point to this topic so that we can par reports and easily track it.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts