Audio Distorting Only in MediaMonkey

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TheRealTerrance
Posts: 3
Joined: Fri Nov 19, 2021 3:29 pm

Audio Distorting Only in MediaMonkey

Post by TheRealTerrance »

Hey
Installed MediaMonkey yesterday to transfer stuff to/from my phone.
Also thought about using it as an actual audio player, since I thought the integration with the internet and MusicBrainz and stuff was cool.
Playback is fine on most of the audio, but on some tracks (especially my original music) it seems to be super distorted.
I originally thought this was an issue with me exporting from Audacity to add metadata (because I had a similar issue with my Bandcamp uploads which I had also run through Audacity), so I took a fresh file from my DAW and used Mp3tag to add metadata instead. Turns out the audio was still distorted, but only when using MediaMonkey for playback. It sounds fine out of Groove Music, Spotify, Soundcloud etc.
Any idea why this is happening? I think it might be because some of my stuff is mastered quite loud, and I assume MediaMonkey has some sort of compression or something that's causing the distortion?
Thanks,
-Terrance
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Audio Distorting Only in MediaMonkey

Post by Lowlander »

Can you disable Play > Level playback volume from the Main Menu and see if that solves the problem?

Related: https://www.mediamonkey.com/support/kno ... corrupted/
TheRealTerrance
Posts: 3
Joined: Fri Nov 19, 2021 3:29 pm

Re: Audio Distorting Only in MediaMonkey

Post by TheRealTerrance »

Lowlander wrote: Fri Nov 19, 2021 4:06 pm Can you disable Play > Level playback volume from the Main Menu and see if that solves the problem?

Related: https://www.mediamonkey.com/support/kno ... corrupted/
Already tried that to no avail. Thanks though
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Audio Distorting Only in MediaMonkey

Post by Lowlander »

If you're using WASAPI can you switch to MediaMonkey Direct Sound under Tools > Options > Audio Output?
TheRealTerrance
Posts: 3
Joined: Fri Nov 19, 2021 3:29 pm

Re: Audio Distorting Only in MediaMonkey

Post by TheRealTerrance »

Lowlander wrote: Fri Nov 19, 2021 6:40 pm If you're using WASAPI can you switch to MediaMonkey Direct Sound under Tools > Options > Audio Output?
Just tried, still the same issue
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Audio Distorting Only in MediaMonkey

Post by Lowlander »

Can you please share a sample file with Support: https://www.mediamonkey.com/support
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