Hi
Syncing for first time with new version and keep getting message Application error message- Access violation at address 009A91E5 in module.
Anyone have any idea what's going on here?
Thanks
Sync keeps freezing with exception violation message [#17781]
Moderator: Gurus
Re: Sync keeps freezing with exception violation message
Can you please capture this in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewt ... 30&t=86643 This will allow the developers to analyze why this happens in your setup.
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Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Re: Sync keeps freezing with exception violation message
Are you on 2401 ?
There is known Wi-Fi sync issue in between builds 2334 and 2338 that has been already fixed in 2401: https://www.ventismedia.com/mantis/view.php?id=17781
5.0.1.2401 is available here: https://www.mediamonkey.com/forum/viewt ... 53#p480853
There is known Wi-Fi sync issue in between builds 2334 and 2338 that has been already fixed in 2401: https://www.ventismedia.com/mantis/view.php?id=17781
5.0.1.2401 is available here: https://www.mediamonkey.com/forum/viewt ... 53#p480853
Re: Sync keeps freezing with exception violation message [#17781]
Hi Ludek,
Just updated to version 2401 but still getting a Sync Incomplete- connection failed when I use the WIFI. Not working either via cable sync. Any thoughts? On Windows 10 so this could be the issue.
Thanks,
Marc
Just updated to version 2401 but still getting a Sync Incomplete- connection failed when I use the WIFI. Not working either via cable sync. Any thoughts? On Windows 10 so this could be the issue.
Thanks,
Marc
Re: Sync keeps freezing with exception violation message [#17781]
Hi Marc,
This is likely a network/config issue. Please check out the following article and let us know if it helps:
https://www.mediamonkey.com/support/kno ... rk-at-all/
Thanks!
-Rusty
This is likely a network/config issue. Please check out the following article and let us know if it helps:
https://www.mediamonkey.com/support/kno ... rk-at-all/
Thanks!
-Rusty
Re: Sync keeps freezing with exception violation message [#17781]
Also, be sure that you are using MMA 1.4.4.0952 as it also included a fix re the initial pairing process of Wi-Fi