Sync Metadata from/to iPhone

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Quant007
Posts: 3
Joined: Mon Jun 28, 2021 10:12 am

Sync Metadata from/to iPhone

Post by Quant007 »

Hello,
I use MM for sync to iPhone. This works well so far.
For iOS devices I use iPhone 12 Pro and the iPad Pro.
However, the data such as last played or number played are not synchronized.
No matter if I play the tracks in MM or on iOS, the data is not updated in the iPhone or in MM.
Is there anything I can do to adjust this or is this a bug or not intended?
Best regards
Quant
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Sync Metadata from/to iPhone

Post by Lowlander »

Which build of MediaMonkey 5 (Help > About) are you using and which version of iOS on your devices and iTunes on your PC?
Quant007
Posts: 3
Joined: Mon Jun 28, 2021 10:12 am

Re: Sync Metadata from/to iPhone

Post by Quant007 »

Sorry, I forgot:
MM 5.0.0.2338
Windows: W10 20H2
iTunes: 12.11.3.17
iOS: 14.6
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Sync Metadata from/to iPhone

Post by Lowlander »

I'm not sure if anything changed, but you may want to try build 2419: viewtopic.php?f=30&t=86639&sd=d

At least, I'm not able to reproduce on 2419. Both Last Played and Played# were updated.
chryizz
Posts: 18
Joined: Fri Feb 26, 2021 9:13 am

Re: Sync Metadata from/to iPhone

Post by chryizz »

Hi,

Media Monkey updates last played and played# when played on desktop, but the metadata from iphone does not get synced.


Windows 10 21H1
MediaMonkey 2419 (as suggested)
Iphone X ios 14.6

Kind regards, chryizz
rusty
Posts: 8393
Joined: Tue Apr 29, 2003 3:39 am
Location: Montreal, Canada

Re: Sync Metadata from/to iPhone

Post by rusty »

Hi,

I just tested MMW 5.0.1.2442 vs iPhone X (iOS 14.6) and was unable to replicate the problem. Play count / play history updated after playing synced tracks on the iPhone.

Maybe try updating to the latest build?

-Rusty
Peke
Posts: 17446
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Sync Metadata from/to iPhone

Post by Peke »

Hi,
As noted by @rusty above we have tested on various devices from iOS 6.1.5 to 9 and all over to 14.6 without issues.

Are you sure that tracks are initially synced with MM, That play counter is increased on iPhone?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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chryizz
Posts: 18
Joined: Fri Feb 26, 2021 9:13 am

Re: Sync Metadata from/to iPhone

Post by chryizz »

thank you for the quick response.

Just to clarify:

Song A has X amount played on MM Desktop
Sync to iphone through MM Desktop
Song A is played one time on iPhone
Sync with MM Desktop
Should the amount played of Song A in MM desktop now X+1?

(Because this doesn't work on my setup)
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Sync Metadata from/to iPhone

Post by Lowlander »

Which App are you using on the phone to play the files?
chryizz
Posts: 18
Joined: Fri Feb 26, 2021 9:13 am

Re: Sync Metadata from/to iPhone

Post by chryizz »

Apple Music
chryizz
Posts: 18
Joined: Fri Feb 26, 2021 9:13 am

Re: Sync Metadata from/to iPhone

Post by chryizz »

Hi,

just a short update - the problem got solved today.

I factory reseted the iphone and updated to ios 14.7
additionally I unabled "sync library" in apple music menu on iphone

Playlists are now transferred; song played# is synced; star rating changed on iphone is transferred to Media Monkey library

No changes in Media Monkey needed
Kind regards, Chris
chryizz
Posts: 18
Joined: Fri Feb 26, 2021 9:13 am

Re: Sync Metadata from/to iPhone

Post by chryizz »

Update 27.07.
MediaMonkey refuses to sync #amountplayed and #lastplayed from iphone X to MM5; but does sync changes of star ratings.

iphone X doesnt work
iphone 7 does work

This is getting so frustrating - I did not change anything since it worked.

Update: One possibility is, that MM5 doesnt like an iphone with an active apple subscription. But, still - It was working two days ago. My subscription is ending soon; I will update this post afterwards.
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Sync Metadata from/to iPhone

Post by Lowlander »

The pound sign # is part of the Playlist name?
chryizz
Posts: 18
Joined: Fri Feb 26, 2021 9:13 am

Re: Sync Metadata from/to iPhone

Post by chryizz »

No, the # sign is not part of the pl name.

Alltough apple music expired and the music apps settings are now the same as on iPhone 7, Metadata does not get transferred form iPhone X to MM5 / iphone 7 running perfectly.

____
Update: I factory reseted the iphone X and made a fresh install of MM5 and now it's working. I don't know what changed. Happy now.
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