Clicking on menu crashes MM

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alirezanoori
Posts: 163
Joined: Fri Mar 25, 2011 5:55 am

Clicking on menu crashes MM

Post by alirezanoori »

I just installed MediaMonkey_4.0.0.1404_Debug I tried this for a few times now, and found out whenever I click the menu media monkey crashes. No exception.
Best regards.
Lowlander
Posts: 56584
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Clicking on menu crashes MM

Post by Lowlander »

nohitter151
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Re: Clicking on menu crashes MM

Post by nohitter151 »

I also cannot reproduce.
MediaMonkey user since 2006
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Lowlander
Posts: 56584
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Clicking on menu crashes MM

Post by Lowlander »

I tried with both menu bar enabled/disabled and can't reproduce.

http://www.mediamonkey.com/forum/viewto ... ?f=6&t=341
alirezanoori
Posts: 163
Joined: Fri Mar 25, 2011 5:55 am

Re: Clicking on menu crashes MM

Post by alirezanoori »

Here's the output from Dbgview.exe

Code: Select all

00000000	0.00000000	[5488] TEventedAutoObject Created, Class: TSDBUICommon	
00000001	0.00036632	[5488] Events: Successfully finished event: Check	
00000002	1.01107180	[5488] Events: Invoking event: Check	
00000003	1.01408136	[5488] TEventedAutoObject Created, Class: TSDBUICommon	
00000004	1.01445806	[5488] Events: Successfully finished event: Check	
00000005	1.87828648	[5488] Forms: Received WM_ACTIVATEAPP	
00000006	1.87846923	[5488] Forms: Accepted WM_ACTIVATEAPP +	
00000007	1.87854218	[5488] Forms: RestoreTopMost: Level: 1	
00000008	1.88399434	[5488] Forms: RestoreTopMost: Starting	
00000009	1.88409913	[5488] Winamp sim - ignoring.	
00000010	1.88417017	[5488] Winamp simulation window received messsage 28	
00000011	1.88579333	[5488] Winamp sim - ignoring.	
00000012	1.88763988	[5488] MainForm: NC Activate +	
00000013	2.02509356	[5488] Events: Invoking event: Check	
00000014	2.02818704	[5488] TEventedAutoObject Created, Class: TSDBUICommon	
00000015	2.02856445	[5488] Events: Successfully finished event: Check	
00000016	3.04444027	[5488] Events: Invoking event: Check	
00000017	3.04737878	[5488] TEventedAutoObject Created, Class: TSDBUICommon	
00000018	3.04775548	[5488] Events: Successfully finished event: Check	
00000019	3.09077501	[5488] Thread has started 6404	
00000020	3.09116578	[5488] Thread initialized 6404	
00000021	3.09457397	[5488] CDPlayer.ini location: C:\Users\Alireza Noori\AppData\Roaming\MediaMonkey\CDPlayer.ini	
00000022	3.09677386	[5488] CDPlayer.ini location: C:\Users\Alireza Noori\AppData\Roaming\MediaMonkey\CDPlayer.ini	
00000023	3.09825253	[5488] CDPlayer.ini location: C:\Users\Alireza Noori\AppData\Roaming\MediaMonkey\CDPlayer.ini	
00000024	3.10778427	[5488] CDPlayer.ini location: C:\Users\Alireza Noori\AppData\Roaming\MediaMonkey\CDPlayer.ini	
00000025	3.11043334	[5488] CDPlayer.ini location: C:\Users\Alireza Noori\AppData\Roaming\MediaMonkey\CDPlayer.ini	
00000026	3.11093402	[5488] Thread has finished 6404	
PetrCBR
Posts: 1763
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Re: Clicking on menu crashes MM

Post by PetrCBR »

Try to remove all scripts if it help (just rename Scripts folder).
How to make a debuglog - step 4b: viewtopic.php?f=30&t=86643
alirezanoori
Posts: 163
Joined: Fri Mar 25, 2011 5:55 am

Re: Clicking on menu crashes MM

Post by alirezanoori »

Did that, nothing...
PetrCBR
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Re: Clicking on menu crashes MM

Post by PetrCBR »

Did you sent auto generated bugreport ?
How to make a debuglog - step 4b: viewtopic.php?f=30&t=86643
robojock
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Location: Windhoek,Namibia

Re: Clicking on menu crashes MM

Post by robojock »

If you open task manager how processes of mediamonkey is running?
Peke
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Re: Clicking on menu crashes MM

Post by Peke »

Please compress mediamonkey.elf file and open support ticket. with attached file.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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alirezanoori
Posts: 163
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Re: Clicking on menu crashes MM

Post by alirezanoori »

There was no auto generated log file because media monkey crashed immediately and there was a dialog box that asked me to close the program. After I clicked the 'close of the program' button, media monkey quitted.
I do know what you meant by opening the support ticket so I uploaded the mediamonkey.elf file to rapidshare.com, here's the download link:
<Link Removed>

best regards.
alirezanoori
Posts: 163
Joined: Fri Mar 25, 2011 5:55 am

Re: Clicking on menu crashes MM

Post by alirezanoori »

I restarted my PC, after starting MM, all settings were deleted and I had to change them again. But this problem was solved!!! Strange...
Peke
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Re: Clicking on menu crashes MM

Post by Peke »

You are using Old MM version Update to latest Beta.

Re Support ticket: Click on support link Above -> Login (Same Username as here) ->select Submit a Ticket.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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