MM Freezes during playback and tagging [#14432]

Beta Testing for Windows Products and plugins

Moderator: Gurus

robojock
Posts: 417
Joined: Sun Sep 26, 2004 12:01 pm
Location: Windhoek,Namibia

MM Freezes during playback and tagging [#14432]

Post by robojock »

Hi,

I am busy tagging songs which i have downloaded and are not properly tagged. While i am tagging them i am also listening to some of them, if there is a song playing in the batch that i am tagging it will cause mm to freeze and the song to reloop, which means i have to force close mm. I have attached my debug log. I did 2 tests, one with mm playing the song and tagging it at the same time, then force closing and restarting doing the same thing but without playing anything.

https://drive.google.com/file/d/0BwkADL ... sp=sharing
Peke
Posts: 17446
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: [4.1.18.1842]MM Freezes during playback and tagging

Post by Peke »

Can you please send me one track DL link in PM so that I can check the track Metadata tags?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
AlanH
Posts: 197
Joined: Sun Sep 08, 2013 3:54 pm

Re: [4.1.18.1842]MM Freezes during playback and tagging

Post by AlanH »

I've seen this behaviour if the metadata is upadated within the first couple of seconds of a track starting.
Peke
Posts: 17446
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: [4.1.18.1842]MM Freezes during playback and tagging

Post by Peke »

Can you replicate it constantly?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
robojock
Posts: 417
Joined: Sun Sep 26, 2004 12:01 pm
Location: Windhoek,Namibia

Re: [4.1.18.1842]MM Freezes during playback and tagging

Post by robojock »

Peke wrote:Can you replicate it constantly?
Yes, it only does it with the songs i haven't tagged, once they are tagged via mm then it does not do that anymore. I see the song i pm you does not do that anymore as it has now been tagged and i do not have the original untagged file that i downloaded.
AlanH
Posts: 197
Joined: Sun Sep 08, 2013 3:54 pm

Re: [4.1.18.1842]MM Freezes during playback and tagging

Post by AlanH »

I got the impression it was related to having auto lyrics lookup enabled and letting that tag the lyrics at the same time as updating metadata manually. Could be way off but it doesn't seem to do it if I run through new songs to let it pick the lyrics up first or edit the metatdata then lookup the lyrics.

It was never a big enough problem for me to worry about as I just changed my workflow slightly for new music.
Peke
Posts: 17446
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: [4.1.18.1842]MM Freezes during playback and tagging

Post by Peke »

Hi,
Thx AlanH, interesting thought. I'll try to replicate that.

@robojock
How big the files are? Do you also Tag Album Art? and Where the files are located (SSD/HDD/Lan Mapped Drive/...)?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
Stigg
Posts: 269
Joined: Wed May 18, 2011 7:56 pm

Re: [4.1.18.1842]MM Freezes during playback and tagging

Post by Stigg »

I have seen this happen with overly long file or folder names.
robojock
Posts: 417
Joined: Sun Sep 26, 2004 12:01 pm
Location: Windhoek,Namibia

Re: [4.1.18.1842]MM Freezes during playback and tagging

Post by robojock »

Peke wrote:Hi,
Thx AlanH, interesting thought. I'll try to replicate that.

@robojock
How big the files are? Do you also Tag Album Art? and Where the files are located (SSD/HDD/Lan Mapped Drive/...)?
-320Kb mp3 anything between 5mb-20mb depending on the length on the song. Mp3s from source are watermarked, but according to source it should not have an effect on quality or anything else.
-Some files have album art some don't, even if it is a an album/single/ep some of the files will have album art and some won't. For example album a has 10 songs, 2 of those songs will have album art and the rest won't.
-Files are located on drive c: which is a 1TB SHDD (Hybrid Drive)
rusty
Posts: 8393
Joined: Tue Apr 29, 2003 3:39 am
Location: Montreal, Canada

Re: [4.1.18.1842]MM Freezes during playback and tagging

Post by rusty »

Hi,

I'm unable to replicate this, but it sounds similar to a bug that we thought was fixed long ago: http://www.ventismedia.com/mantis/view.php?id=8346

Would it be possible to share a file that consistently triggers the problem (I know that's tough because tagging 'fixes' the issue) ?

Thanks.

-Rusty
robojock
Posts: 417
Joined: Sun Sep 26, 2004 12:01 pm
Location: Windhoek,Namibia

Re: [4.1.18.1842]MM Freezes during playback and tagging

Post by robojock »

I thought this was just an mp3 issue, but i see now mm does it flac files that i ripped myself with a different app, the flac files already have tags, i am just "fixing" them and making it "neater" in mm :(

Say i ripped a cd, imported it in mm, start playing the album in mm before tagging, select all because i want to edit the album name, open properties, edit album name click save, boom mm freezes and song goes it loop... :evil: reproducible all the time :evil:

This is making my mm experience really unpleasant, that i am thinking of giving up and moving on to another app
Peke
Posts: 17446
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: [4.1.18.1842]MM Freezes during playback and tagging

Post by Peke »

Hi,
I also can't replicate the problem. There are number of factors that can slow tagging especially for FLAC where Metadata is in front of Audio data and for example adding Album Art to a file on network using WiFi can be proven to bee a bottleneck and trigger temp freeze of UI till process is done.

I've sent you PM with More details.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
robojock
Posts: 417
Joined: Sun Sep 26, 2004 12:01 pm
Location: Windhoek,Namibia

Re: [4.1.18.1842]MM Freezes during playback and tagging

Post by robojock »

Peke wrote:Hi,
I also can't replicate the problem. There are number of factors that can slow tagging especially for FLAC where Metadata is in front of Audio data and for example adding Album Art to a file on network using WiFi can be proven to bee a bottleneck and trigger temp freeze of UI till process is done.

I've sent you PM with More details.
All the files that i am using are on a local drive. The UI freeze happens indefinitely with the audio looping until i force close mm.
Peke
Posts: 17446
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: MM Freezes during playback and tagging [#14432]

Post by Peke »

Hi,
Added as http://www.ventismedia.com/mantis/view.php?id=14432 thank you for the patience.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
MartinP
Posts: 7
Joined: Fri Nov 18, 2011 12:11 pm

Re: MM Freezes during playback and tagging [#14432]

Post by MartinP »

I can also confirm it, MMW crash sometimes while tagging just playing title (only playing title!)

MMW 4.1.18.1852
Post Reply