Page 1 of 1

[bug#8713] MM4.0.0 Hangs when synching iPod

Posted: Wed Nov 16, 2011 12:04 pm
by martialartsguy
(Cross-posted from Beta forum - mods, please delete that thread - http://www.mediamonkey.com/forum/viewto ... =6&t=61872)

Original Beta Report:
Started MM4, v. 1459. Attempted to synchronize iPod. When it gets to the final stage (Synchronizing iPod), MM hangs for an inordinate amount of time.

iPod Classic, newest gen.
Windows 7

Bug reported at UCJ-491227

MM 4.0.0 Attempt:
I tried a full reinstall of MM 4.0.0 with a Restore (via iTunes) of my iPod. Then tried a full synch with my iPod.

Still receiving this hang.
--

Anyone else receiving this error?

Re: MM4.0.0 Hangs when synching iPod

Posted: Wed Nov 16, 2011 12:57 pm
by nohitter151
How many files are you syncing? Does the crash happen even with a small set of tracks?

Re: MM4.0.0 Hangs when synching iPod

Posted: Wed Nov 16, 2011 12:59 pm
by martialartsguy
Approx. 104 gigs worth of music. I'll re-try this evening with a smaller batch to experiment.

Re: MM4.0.0 Hangs when synching iPod

Posted: Wed Nov 16, 2011 8:22 pm
by martialartsguy
Yup, tried to synch a small # of tracks (50) and it still hangs.

The weird thing is - if I eject manually through Windows, the tracks are all on the iPod, but trying to terminate through MM4 continues to hang.

Re: MM4.0.0 Hangs when synching iPod

Posted: Wed Nov 16, 2011 10:51 pm
by nohitter151
Ok - I just ran a bunch of tests with my iPod mini. I can also reproduce a hang, but only under certain circumstances. Do you have the option "Automatically unmount device after auto-sync" checked? The sync would only hang if I checked that option and did a sync, otherwise it worked okay.

Re: MM4.0.0 Hangs when synching iPod

Posted: Wed Nov 16, 2011 11:47 pm
by martialartsguy
Yup, that did it. Seems odd, since having that selected in previous beta versions didn't hang.

Re: MM4.0.0 Hangs when synching iPod

Posted: Wed Nov 16, 2011 11:54 pm
by nohitter151
martialartsguy wrote:Yup, that did it. Seems odd, since having that selected in previous beta versions didn't hang.
Yeah, it's definitely related to that option. I have reported it:
http://www.ventismedia.com/mantis/view.php?id=8713

Thankfully in the meantime we can work around it.

Re: [bug#8713] MM4.0.0 Hangs when synching iPod

Posted: Thu Nov 17, 2011 12:11 am
by martialartsguy
Thanks nohitter!