MediaMonkey 'Not Responding' Windows 10

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davidpaul81
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MediaMonkey 'Not Responding' Windows 10

Post by davidpaul81 »

Help!

I am running MediaMonkey for windows (4.1.8.1751) on Windows 10 64bit, i7 2.2, 8gb Ram.

All of a sudden MediaMonkey is 'Not Responding' when I plug in my iPod Nano 7th gen (ver 1.0.4PC). I disabled auto scan/sync on plug in and 'Not Responding' happens whenI click the iPod to sync or move files to it.

I have uninstalled MediaMonkey and reinstalled - same error.
Installed version 4.1.7.1741 and the error still occurred.

I installed the debug version, however no error report was created. Manual debug file is http://www.filedropper.com/debug

Any help is appreciated!

Edit:
Going to try to install from http://www.mediamonkey.com/forum/viewto ... 54426&sd=d and see how this goes. Will update once done

Edit again :-):
I installed 4.1.9.1761 and the problem has gone away! Yea! :)

I have no idea what was causing the issue but glad it's working.
Peke
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Re: MediaMonkey 'Not Responding' Windows 10

Post by Peke »

Hi,
1751 had some issues with compatibility due the Apple updates.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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ChromeToaster
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Re: MediaMonkey 'Not Responding' Windows 10

Post by ChromeToaster »

I had the same issue running on a very similar system but it wasn't related to anything else plugged into the computer. MediaMonkey froze during the scan of my music library (>400 GB). The fix I found was to go into Tools\Options\Performance and reduce the number CPU cores to use during the scan. I reduced everything to 2 (where it had been set to All).

Since making this change I've had no further issues with MediaMonkey freezing up.
Peke
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Re: MediaMonkey 'Not Responding' Windows 10

Post by Peke »

Good catch, as MMW is multithreading app reducing number of cores for bacground jobs seams resonable.

Thx for reminder.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Strawdog

Re: MediaMonkey 'Not Responding' Windows 10

Post by Strawdog »

I just encountered this situation, and after trying all things on here, nothing worked. I then went to the playlist I was trying to play, and loaded it (again) even though it was showing. That immediately fixed the problem. I think what is happening is the playlist somehow gets crosslinked, and will lock up. Just an observation, hope this helps someone else!
Ludek
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Re: MediaMonkey 'Not Responding' Windows 10

Post by Ludek »

Please try with the latest build 4.1.16.1834: http://www.mediamonkey.com/forum/viewto ... 00#p435573
and let us know whether it is solved, thanks!
jstigler@swbell.net

Re: MediaMonkey 'Not Responding' Windows 10

Post by jstigler@swbell.net »

MM4.1.28.1905 or any earlier version on WIN10 64bit causes WIN10 to be very unstable.
I see others have this issue. Not sure when it started but I have been looking for the issue and
finally tracked it to MM. Close it and the system is stable. Even put in a new C drive SSD 1T. Really need some advice here.
J Stigler
Lowlander
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Re: MediaMonkey 'Not Responding' Windows 10

Post by Lowlander »

It works just fine on Windows 10, as well as Windows 10 itself.

If the problem is with Windows being unstable a debug log (step 4b) may not help, but you're welcome to try it and attach a log to a Support Ticket: https://www.mediamonkey.com/forum/viewt ... p?f=7&t=69
Lowlander (MediaMonkey user since 2003)
jstigler@swbell.net

Re: MediaMonkey 'Not Responding' Windows 10

Post by jstigler@swbell.net »

Using MM 4.1.28.1905 with WIN10 64bit 16mem.
If I open MM then the computer is unstable. Mouse hangs up. Music stops.
Close MM and music starts and the operating system is stable.
I have been using MM Gold for years and just in the last few months it has issues.
I hear it is a windows update but when and what KB.
Johnny S
Peke
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Re: MediaMonkey 'Not Responding' Windows 10

Post by Peke »

Hi,
It is not just single update I think that they finally solved multithreading issues and threads/processes/events are evenly assigned to CPU Cores/threads hich opened quality apps to take over whatever they can get :)
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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