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Playcounts not Updating
Posted: Tue Nov 29, 2016 4:24 pm
by MarkODD
I was listening to a new album. About half way through I noticed that the playcounts were all still 0. I checked the Date Last played and it was empty.
I tried a playing few other random tracks. Some updated, most did not.
MMW Version 4.1.4.1813
Windows10
Re: Playcounts not Updating
Posted: Tue Nov 29, 2016 4:37 pm
by Lowlander
Are you playing files in the Library (My Computer is not necessarily Library)? If so are the files playing in MediaMonkey itself?
Re: Playcounts not Updating
Posted: Tue Nov 29, 2016 5:18 pm
by MarkODD
Yes and yes.
Re: Playcounts not Updating
Posted: Tue Nov 29, 2016 7:30 pm
by Lowlander
Are you playing 100% of the track? It is working fine here.
Re: Playcounts not Updating
Posted: Tue Nov 29, 2016 8:01 pm
by MarkODD
Yes I was playing the whole album from track 1 to 12
Re: Playcounts not Updating
Posted: Tue Nov 29, 2016 9:07 pm
by Lowlander
Then capture a debug log (step 4b) and attach the debug log to a support ticket:
http://www.mediamonkey.com/forum/viewtopic.php?f=7&t=69