[SOLVED] Play count stopped working recently
Moderator: Gurus
Re: Play Count and Last Played not syncing from MMA to MMW
Which actual versions are you using and is the option to sync metadata back still enabled?
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
Re: Play Count and Last Played not syncing from MMA to MMW
Yes, the option is still active. I tried to deactivate it, save settings, sync, activate, save settings and sync again. Unfortunately, it did not work.
Android: 1.3.2.0824
Windows 10: 4.1.21.1875
Android: 1.3.2.0824
Windows 10: 4.1.21.1875
Re: Play Count and Last Played not syncing from MMA to MMW
Hi,
USB Sync will be improved in Latest MMA + MMW Beta that should be released soon.
USB Sync will be improved in Latest MMA + MMW Beta that should be released soon.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Re: Play Count and Last Played not syncing from MMA to MMW
Has this been fixed? I seem to be encountering the same issue. "Play Count" and "Last Played" are being registered on MMA, but they are not getting synced to MMW. When I hit "Sync now" on MMA, it just says "Everything is in sync."
MMA version: 1.3.2.0824 (with Pro license)
MMW version: 4.1.23.1881
MMA version: 1.3.2.0824 (with Pro license)
MMW version: 4.1.23.1881
Re: Play Count and Last Played not syncing from MMA to MMW
Hi,
Just tested on My daughters Phone and as soon I pressed Sync now dialog showed ""Updating metadata on Server" and All was passed to MMW.
Just tested on My daughters Phone and as soon I pressed Sync now dialog showed ""Updating metadata on Server" and All was passed to MMW.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Re: Play Count and Last Played not syncing from MMA to MMW
Yeah, I was really hoping the latest version fixed this issue, but it's still not working after the update to 1881 on my PC...verngutz wrote: ↑Sat Oct 27, 2018 4:09 pm Has this been fixed? I seem to be encountering the same issue. "Play Count" and "Last Played" are being registered on MMA, but they are not getting synced to MMW. When I hit "Sync now" on MMA, it just says "Everything is in sync."
MMA version: 1.3.2.0824 (with Pro license)
MMW version: 4.1.23.1881
Re: Play Count and Last Played not syncing from MMA to MMW
You may also need the latest beta of MMA.
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Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
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- Joined: Thu Nov 22, 2018 4:29 pm
Android play counts not syncing back to windows
Hi.
Windows:
In the android app, I can see my play counts increasing and last play date is set when I listen to a song.
Syncing doesn't set the same in my mediamonkey library.
If I open the phone node in the media tree ("PH-1" in my case), and drill down to find the same song, the windows app doesn't seem to see the new last-played date - it's still set to a long time ago.
In the windows app - looking at the sync settings for my phone, I have
Any advice would be appreciated.
Windows:
- Windows 10 Pro (v 1803)
- Media Monkey 4.1.23.1881 (portable install)
- Essential PH-1
- Android 9 (Pie) - Security patch level Nov 5 2018
- Media Monkey v 1.3.2.0824
In the android app, I can see my play counts increasing and last play date is set when I listen to a song.
Syncing doesn't set the same in my mediamonkey library.
If I open the phone node in the media tree ("PH-1" in my case), and drill down to find the same song, the windows app doesn't seem to see the new last-played date - it's still set to a long time ago.
In the windows app - looking at the sync settings for my phone, I have
- Summary > Scan as soon as the device is connected : CHECK
- Auto-Sync->Library > Auto-sync file metadata from the device to the PC : CHECK
Any advice would be appreciated.
Re: Android play counts not syncing back to windows
Hi,
I would suggest that you update to latest Beta at https://www.mediamonkey.com/forum/viewt ... 21&t=89969 and try again.
I would suggest that you update to latest Beta at https://www.mediamonkey.com/forum/viewt ... 21&t=89969 and try again.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
-
- Posts: 2
- Joined: Thu Nov 22, 2018 4:29 pm
Re: Android play counts not syncing back to windows
Hey, I updated to the beta version 1.3.3.0843, and it's syncing well again - play counts updating back in windows. Thanks!Peke wrote: ↑Thu Nov 22, 2018 6:16 pm Hi,
I would suggest that you update to latest Beta at https://www.mediamonkey.com/forum/viewt ... 21&t=89969 and try again.
Re: [SOLVED] Play count stopped working recently
Having the same problem in 2019. Decent sync of play stats is almost the only reason I'm sticking with MM as it doesnt integrate with anything else I own. Android on 1.3.6.2887 Windows on 4.1.25.1895. Showing tracks with 15 plays (over time) that arent showing in windows over multiple syncs.