[SOLVED] Play count stopped working recently

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Lowlander
Posts: 49430
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Play Count and Last Played not syncing from MMA to MMW

Post by Lowlander »

Which actual versions are you using and is the option to sync metadata back still enabled?
Lowlander (MediaMonkey user since 2003)
maritn
Posts: 6
Joined: Sun Jun 12, 2016 4:06 am

Re: Play Count and Last Played not syncing from MMA to MMW

Post by maritn »

Yes, the option is still active. I tried to deactivate it, save settings, sync, activate, save settings and sync again. Unfortunately, it did not work.

Android: 1.3.2.0824
Windows 10: 4.1.21.1875
Peke
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Re: Play Count and Last Played not syncing from MMA to MMW

Post by Peke »

Hi,
USB Sync will be improved in Latest MMA + MMW Beta that should be released soon.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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verngutz

Re: Play Count and Last Played not syncing from MMA to MMW

Post by verngutz »

Has this been fixed? I seem to be encountering the same issue. "Play Count" and "Last Played" are being registered on MMA, but they are not getting synced to MMW. When I hit "Sync now" on MMA, it just says "Everything is in sync."

MMA version: 1.3.2.0824 (with Pro license)
MMW version: 4.1.23.1881
Peke
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Re: Play Count and Last Played not syncing from MMA to MMW

Post by Peke »

Hi,
Just tested on My daughters Phone and as soon I pressed Sync now dialog showed ""Updating metadata on Server" and All was passed to MMW.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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maritn
Posts: 6
Joined: Sun Jun 12, 2016 4:06 am

Re: Play Count and Last Played not syncing from MMA to MMW

Post by maritn »

verngutz wrote: Sat Oct 27, 2018 4:09 pm Has this been fixed? I seem to be encountering the same issue. "Play Count" and "Last Played" are being registered on MMA, but they are not getting synced to MMW. When I hit "Sync now" on MMA, it just says "Everything is in sync."

MMA version: 1.3.2.0824 (with Pro license)
MMW version: 4.1.23.1881
Yeah, I was really hoping the latest version fixed this issue, but it's still not working after the update to 1881 on my PC...
Lowlander
Posts: 49430
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Play Count and Last Played not syncing from MMA to MMW

Post by Lowlander »

You may also need the latest beta of MMA.
Lowlander (MediaMonkey user since 2003)
JammyDonut
Posts: 2
Joined: Thu Nov 22, 2018 4:29 pm

Android play counts not syncing back to windows

Post by JammyDonut »

Hi.

Windows:
  • Windows 10 Pro (v 1803)
  • Media Monkey 4.1.23.1881 (portable install)
Phone:
  • Essential PH-1
  • Android 9 (Pie) - Security patch level Nov 5 2018
  • Media Monkey v 1.3.2.0824

In the android app, I can see my play counts increasing and last play date is set when I listen to a song.

Syncing doesn't set the same in my mediamonkey library.

If I open the phone node in the media tree ("PH-1" in my case), and drill down to find the same song, the windows app doesn't seem to see the new last-played date - it's still set to a long time ago.

In the windows app - looking at the sync settings for my phone, I have
  • Summary > Scan as soon as the device is connected : CHECK
  • Auto-Sync->Library > Auto-sync file metadata from the device to the PC : CHECK
I tried completely uninstalling mediamonkey from my phone, then reinstalling & syncing my playlists again, but still the play count etc isn't updated back in windows, after listening to a track in the android app.

Any advice would be appreciated.
Peke
Posts: 14183
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: Android play counts not syncing back to windows

Post by Peke »

Hi,
I would suggest that you update to latest Beta at https://www.mediamonkey.com/forum/viewt ... 21&t=89969 and try again.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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JammyDonut
Posts: 2
Joined: Thu Nov 22, 2018 4:29 pm

Re: Android play counts not syncing back to windows

Post by JammyDonut »

Peke wrote: Thu Nov 22, 2018 6:16 pm Hi,
I would suggest that you update to latest Beta at https://www.mediamonkey.com/forum/viewt ... 21&t=89969 and try again.
Hey, I updated to the beta version 1.3.3.0843, and it's syncing well again - play counts updating back in windows. Thanks!
moonglow
Posts: 71
Joined: Sat May 09, 2009 12:36 am

Re: [SOLVED] Play count stopped working recently

Post by moonglow »

Having the same problem in 2019. Decent sync of play stats is almost the only reason I'm sticking with MM as it doesnt integrate with anything else I own. Android on 1.3.6.2887 Windows on 4.1.25.1895. Showing tracks with 15 plays (over time) that arent showing in windows over multiple syncs.
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