The "About" window / pop-up is not displayed correctly, not visible at all.
What I see:
http://www.mediafire.com/view/bhyhavftc ... p.png/file
"About" is not displayed correctly
Moderator: Gurus
Re: "About" is not displayed correctly
Hi,
Delete/Rename Persistent.json and start MM5 again.
Delete/Rename Persistent.json and start MM5 again.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Re: "About" is not displayed correctly
To confirm, it shows fine here on 2266.
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
Re: "About" is not displayed correctly
Thank you, dear Peke, for the suggestion. I had to delete also the persistent.json.bck to rebuild the "interface". Rebuilding helped and the "About" page is showing up with all information.
FYI, the issue was also present in build 2267
Re: "About" is not displayed correctly
Hi,
Strange, we tried several times to replicate corruption of persistent.json without success. Can you please try to find or in which cases MM5 corrupts it after restart?
Strange, we tried several times to replicate corruption of persistent.json without success. Can you please try to find or in which cases MM5 corrupts it after restart?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Re: "About" is not displayed correctly
After you removed persistent.json in build 2266?
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Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Re: "About" is not displayed correctly
No, update has been performed first from 2266 to 2267. Issues persisted. Then the persistent.json had been removed.
Here is the removed json file http://www.mediafire.com/file/ppfvcz8ee ... .json/file
p.s. I'm sorry for the delay in response.
Here is the removed json file http://www.mediafire.com/file/ppfvcz8ee ... .json/file
p.s. I'm sorry for the delay in response.
Last edited by Macarena on Thu Oct 08, 2020 5:29 am, edited 1 time in total.
Re: "About" is not displayed correctly
Then today, after few days of inactivity with MM5, I ran into a very similar issue. The error message was distorted, see http://www.mediafire.com/view/a5v5hzbgm ... g.png/file
Then I updated to 2268. The issue persisted. And I remembered the previous issue with the About window. persistent.json removed, the error window is readable. (The content of the error window is irrelevant now.) So here is another "corrupted" json.
http://www.mediafire.com/file/4psh0uk33 ... .json/file
I often attach an external monitor to the laptop (home and office environment) and it resembles a wrong rescaling, when going form one monitor to another.
Then I updated to 2268. The issue persisted. And I remembered the previous issue with the About window. persistent.json removed, the error window is readable. (The content of the error window is irrelevant now.) So here is another "corrupted" json.
http://www.mediafire.com/file/4psh0uk33 ... .json/file
I often attach an external monitor to the laptop (home and office environment) and it resembles a wrong rescaling, when going form one monitor to another.
Re: "About" is not displayed correctly
Issue with some dialog windows shrunk to this minimum size should be already fixed, fix will be included in the next release.