Blue tooth speakers turn off whilst MediaMonkey's playing

[Fusionhunter12]

Hi. I absolutely love MediaMonkey but I've switched to MusicBee because after a non determined time my bluetooth speaker played on my windows laptop completely turn off. this doesn't happen on another windows software or when using my phone.
I've trawled the internet for solutions and turned off power management on bluetooth and many other solutions but it only happens with MediaMonkey.
I'd be sad to let it go, so if anyone can help it would be appreciated.
BTW I'm using the free version.

[Lowlander]

Which Build (Help > About) of MediaMonkey are you seeing this with?

[Fusionhunter]

5.0.4.2690 is my player

[Lowlander]

Can you please try with the latest MediaMonkey 5.1 beta?

Troubleshooting can be done on that version so this can be attempted to be fixed for you, if it doesn't fix the problem already.

[Fusionhunter]

installed the debug software but it still happened, where do I sent the debug info too please?

[Peke]

Hi,
Open Support ticket and supply compressed (ZIP) log file.

[MattTown]

Disconnection of a bluetooth speaker has happened for me a couple of times too. I have both a bluetooth boombox (medium qualtiy) and a pair of bluetooth headphones (high quality) and found that it mostly happens with the boombox, so it might be a bluetooth device issue.

[Fusionhunter]

Hi Matt, I've tried all the bluetooth solves but it doesn't happen on any other player.