Album Art Not Displayed MM5 on Windows 11

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Blaine
Posts: 2
Joined: Sun Jan 21, 2024 8:47 pm

Album Art Not Displayed MM5 on Windows 11

Post by Blaine »

Need help displaying album art on player in grid view. Only a grey folder is shown in grid view for each artist. The preview panel shows the artwork.
https://i.postimg.cc/bwNCHQ5j/player-grid-view.jpg (had to remove PostImg portion of URL due to "you don't have rights" message, still got message with space in URL)
Also, only a grey folder is shown in grid view for each album for a particular artist.
https://i.postimg.cc/q7W1TWvk/artist-selected.jpg
Running MM5 on Windows 11.
https://i.postimg.cc/9Q8xxD3w/media-monkey-version.png
After selecting an album, the artwork is shown for each song.
https://i.postimg.cc/2510gCmc/album-selected.jpg
Layout settings for player are as follows:
https://i.postimg.cc/5yVpHvzT/player-layout.jpg
Layout settings for preview are as follows:
https://i.postimg.cc/x835LCyC/preview-layout.jpg
Songs and artwork for each album are in a unique folder as follows:
https://i.postimg.cc/tR32KSQj/file-structure.jpg
Here is information about Windows and my computer:
https://i.postimg.cc/m2T8BYBF/computer- ... ersion.jpg
I tried an uninstall and then removing hidden files as follows:
https://i.postimg.cc/L8XDZmq9/media-mon ... nstall.png
Incidentally, this is a new computer, and MM was working perfectly on the first install. I performed an uninstall after I made a mess of playlists, but now regret that action as art has not displayed since.
Found older posts but need solution for MM5 on Windows 11.
Peke
Posts: 17496
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Album Art Not Displayed MM5 on Windows 11

Post by Peke »

Hi,
I can't open any of your images :(
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to attach PICTURE/SCREENSHOTS to forum posts
Blaine
Posts: 2
Joined: Sun Jan 21, 2024 8:47 pm

Re: Album Art Not Displayed MM5 on Windows 11

Post by Blaine »

Please add "h t t p s : / / i . p o s t i m g . c c" to the front of each filename / image (without spaces).

system said "you do not have rights" even when I tried to add the recommended one space
Peke
Posts: 17496
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Album Art Not Displayed MM5 on Windows 11

Post by Peke »

Hi,
Based on pictures you sent files are WAV which metadata do not allow Album art.

And Album art you see in lower right is cached image from lookup.

Also make sure you use latest MM 5.1 beta from https://www.mediamonkey.com/forum/viewt ... 86639&sd=d

EDIT: Can you please open support ticket, so that we can go into more details?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
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How to attach PICTURE/SCREENSHOTS to forum posts
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