Retrieve MM5 License

Get answers about the current version of MediaMonkey 5

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SubEffect
Posts: 8
Joined: Wed Nov 21, 2012 10:03 pm

Retrieve MM5 License

Post by SubEffect »

Hello,

I purchased MM5 about a year ago and have the email receipts, but I can't find my key. I tried using the recovery site but it doesn't recognize my email/CC #. I paid through PayPal would might be part of the issue there.

I just want to install MM5 on a new PC. Old PC has the license installed - I assume I cannot export it due to obvious reasons.

Any help is appreciated. I tried opening a service ticket, but haven't heard back in over a week so I figured I'd come here. Can talk/converse with someone "offline" about this if information / receipts need to be shared.

Ticket # is 6848

Thank you!
Peke
Posts: 17493
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Retrieve MM5 License

Post by Peke »

Hi,
You can export MM license from your OLD PC by Going into regedit -> HKCU\SOFTWARE\MediaMonkey

Please note that Key is valid for to 3 owned PCs so after export you should delete that registry from old PC to invalidate that license.

EDIT: Also I see that you got Discount Offer for upgrading to MM5.

Happy Monkeying!
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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SubEffect
Posts: 8
Joined: Wed Nov 21, 2012 10:03 pm

Re: Retrieve MM5 License

Post by SubEffect »

Thank you - I did get some help on my ticket. I won't need it on the old PC so that's OK.

I'm happily back in action on my new laptop! Long live MM!
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