MMW freezes regularly

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MusicLoverxXxX
Posts: 24
Joined: Wed Sep 02, 2020 1:01 pm

MMW freezes regularly

Post by MusicLoverxXxX »

Hi,

Once again problems with MMW : regular freezes when trying to remove a file, editing properties and so on.

Quite annoying..

Please fix everything.

Thank you.

Best regards,

Mario
Peke
Posts: 17567
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: MMW freezes regularly

Post by Peke »

Hi,
What version you use and have you tried to use latest version from https://www.mediamonkey.com/forum/viewt ... 86639&sd=d
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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MusicLoverxXxX
Posts: 24
Joined: Wed Sep 02, 2020 1:01 pm

Re: MMW freezes regularly

Post by MusicLoverxXxX »

Hi Peke,

I used version 3005 and now installed latest version (beta) : problems persist. No solution.
Lowlander
Posts: 56865
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MMW freezes regularly

Post by Lowlander »

Please capture the freezing you experience in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

This will allow a developer to analyze why this happens on your setup.
Peke
Posts: 17567
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: MMW freezes regularly

Post by Peke »

Hi,
You should also update to latest 3019 from https://www.mediamonkey.com/forum/viewt ... 86639&sd=d as it is just released.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to attach PICTURE/SCREENSHOTS to forum posts
MusicLoverxXxX
Posts: 24
Joined: Wed Sep 02, 2020 1:01 pm

Re: MMW freezes regularly

Post by MusicLoverxXxX »

Hi Peke,

I reproduced the freeze of MMW and saved it in the logfile.
However how do I send it ?
Peke
Posts: 17567
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: MMW freezes regularly

Post by Peke »

Hi,
Open Support ticket, ZIP it and attach to ticket.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to attach PICTURE/SCREENSHOTS to forum posts
rusty
Posts: 8497
Joined: Tue Apr 29, 2003 3:39 am
Location: Montreal, Canada

Re: MMW freezes regularly

Post by rusty »

Yeah, recent betas have included some major changes including updates to chromium and numerous under the hood changes to improve memory utilization. The focus is now on stabilization in preparation for a release.

-Rusty

EDIT: beta build 3027 is now available and it fixes several stability bugs.
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