Mediamonkey 5 v2024.0.0.3003 stalls when inserting "enchanced cds"

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robojock
Posts: 417
Joined: Sun Sep 26, 2004 12:01 pm
Location: Windhoek,Namibia

Mediamonkey 5 v2024.0.0.3003 stalls when inserting "enchanced cds"

Post by robojock »

Hi,

I have been ripping cds with mm5, normal cds seem to rip fine and in my collection I have some enhanced cd's (cd's with a data track) if I insert the disc mm5 it will just display a message "reading metadata audio disc" and it will stay like that until I force close mm or eject the disc. I have attached a debug log Ticket #6936
MattTown
Posts: 280
Joined: Sun Mar 15, 2009 5:09 pm
Location: Australia

Re: Mediamonkey 5 v2024.0.0.3003 stalls when inserting "enchanced cds"

Post by MattTown »

I had a similar problem with a couple of enhanced CDs, but then also not a problem with some other enhanced CDs. There are apparently a variety of types of ehnanced CDs and MM's balking seems to be a problem with specific types - don't know which.

I found that I had to end up getting one enhanced CD to run on a PC, from where it allowed the ripping of the tracks, which I then copied to MM.

Cheers

Matt
MM 2024.3030 (WEF 12 June 2024, Portable Mode), Gold lifetime license, user since 2009.
Currently 27K files. Library and music files are on a separate partition (E:\) on external USB drive.
Windows Surface Book (Original), i5, 8GB RAM, 250GB SSD.
Win10 Home 64 bit, update: 22H2 19045.3570
MMA 2.0.0.1103, Android 13 on Nokia XR20, music files on SD card.
Lowlander
Posts: 56893
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Mediamonkey 5 v2024.0.0.3003 stalls when inserting "enchanced cds"

Post by Lowlander »

Please capture this in a debug log (step 4b) when you come across an issue with enhanced CD's and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

This will help a developer analyze why it fails for the specific CD.
rusty
Posts: 8500
Joined: Tue Apr 29, 2003 3:39 am
Location: Montreal, Canada

Re: Mediamonkey 5 v2024.0.0.3003 stalls when inserting "enchanced cds"

Post by rusty »

If anyone has a CD for which this issue can be consistently reproduced, can you share a CD image? Or let us know what CD is and we can try to order it?

Thanks!

-Rusty
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