Missing column info after file transfer to NAS

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Uncle Bob
Posts: 4
Joined: Mon Nov 18, 2024 11:49 am

Missing column info after file transfer to NAS

Post by Uncle Bob »

Hi folks.
Been using MMW5 for a while now and really pleased with it as an alternative to iTunes.
To make some space on my PC hard drive I transferred my music collection to my NAS drive, cleared the old MMW5 database and re-scanned the new file location on the NAS.
All went well...apart from the fact that there is no longer any data displayed in the Album Artist column. It was displayed when I had the files on my PC but now not from the NAS. I have checked the file properties and the data is still there.
Any help would be appreciated. Thanks.
Lowlander
Posts: 57782
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Missing column info after file transfer to NAS

Post by Lowlander »

Which Build (Help > About) of MediaMonkey, and what File Type(s) is this the case for?

How did you verify that the Album Artist is actually present in the file tags?
Uncle Bob
Posts: 4
Joined: Mon Nov 18, 2024 11:49 am

Re: Missing column info after file transfer to NAS

Post by Uncle Bob »

Hi, it's 5.0.5.2995
They are mostly mp3, with a few flac and m4a files.
The file properties show the data in the details tab
Lowlander
Posts: 57782
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Missing column info after file transfer to NAS

Post by Lowlander »

So, the data is there, just the column is missing? In that case you can enable the Album Artist column.
Uncle Bob
Posts: 4
Joined: Mon Nov 18, 2024 11:49 am

Re: Missing column info after file transfer to NAS

Post by Uncle Bob »

Sorry, the column isn't missing, the data in the column isn't displayed. The column is blank.
Lowlander
Posts: 57782
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Missing column info after file transfer to NAS

Post by Lowlander »

Uncle Bob wrote: Mon Nov 18, 2024 1:20 pmThe file properties show the data in the details tab
seems to contradict
Uncle Bob wrote: Mon Nov 18, 2024 1:47 pmthe data in the column isn't displayed
Where have you confirmed that the Album Artist tag is actually saved in the file tags?
Uncle Bob
Posts: 4
Joined: Mon Nov 18, 2024 11:49 am

Re: Missing column info after file transfer to NAS

Post by Uncle Bob »

Image

Screenshot of the file properties, details tab
Lowlander
Posts: 57782
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Missing column info after file transfer to NAS

Post by Lowlander »

Please provide this sample file to Support for analysis.
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