Hello.
In December 2023, I purchased the Gold Lifetime version. I was almost immediately hit with a lot of ridiculous personal life drama, and promptly forgot about my purchase.
I recently was reminded about this, so I'm trying to activate my account. When I try to upgrade now, I am told that my link has expired. Is there any way to refresh my link? I would really love to be able to utilize the version that I paid for.
Thank you.
Bert Shetler
I never activated my account
Moderator: Gurus
Re: I never activated my account
Hi,
Please open support ticket and supply us with details of purchase.
Also can you check old mails (possibly a span folder) if you got the license Key pair?
You can download latest MM from viewtopic.php?t=86639&sd=d
Please open support ticket and supply us with details of purchase.
Also can you check old mails (possibly a span folder) if you got the license Key pair?
You can download latest MM from viewtopic.php?t=86639&sd=d
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
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- Posts: 5
- Joined: Tue Nov 26, 2024 4:32 pm
Re: I never activated my account
Okay, old guy alert. Please give me a clue where to start looking for where to look to start a support ticket.
Sorry.
Sorry.
Re: I never activated my account
In the Support link: https://www.mediamonkey.com/support
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Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
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- Posts: 5
- Joined: Tue Nov 26, 2024 4:32 pm
Re: I never activated my account
oop- never mind. I poked around a little more and found it. I opened a ticket and MM is on the case. Hopefully.
Thank you.
Thank you.