I never activated my account

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BertShetler
Posts: 5
Joined: Tue Nov 26, 2024 4:32 pm

I never activated my account

Post by BertShetler »

Hello.
In December 2023, I purchased the Gold Lifetime version. I was almost immediately hit with a lot of ridiculous personal life drama, and promptly forgot about my purchase.
I recently was reminded about this, so I'm trying to activate my account. When I try to upgrade now, I am told that my link has expired. Is there any way to refresh my link? I would really love to be able to utilize the version that I paid for.
Thank you.
Bert Shetler
Peke
Posts: 17978
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: I never activated my account

Post by Peke »

Hi,
Please open support ticket and supply us with details of purchase.

Also can you check old mails (possibly a span folder) if you got the license Key pair?

You can download latest MM from viewtopic.php?t=86639&sd=d
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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BertShetler
Posts: 5
Joined: Tue Nov 26, 2024 4:32 pm

Re: I never activated my account

Post by BertShetler »

Okay, old guy alert. Please give me a clue where to start looking for where to look to start a support ticket.
Sorry.
Lowlander
Posts: 57832
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: I never activated my account

Post by Lowlander »

BertShetler
Posts: 5
Joined: Tue Nov 26, 2024 4:32 pm

Re: I never activated my account

Post by BertShetler »

oop- never mind. I poked around a little more and found it. I opened a ticket and MM is on the case. Hopefully.
Thank you.
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