Bug: Instant shutdown

Beta Testing for Windows Products and plugins

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Blake
Posts: 801
Joined: Fri Oct 13, 2006 3:39 am
Location: Geelong, Victoria, Australia

Bug: Instant shutdown

Post by Blake »

The thread title says it all.

As soon as I run a6 it shuts down without ever loading the full interface (I only see a couple of tool bars)

I guess I'll have to wait for a7 :cry:
rovingcowboy
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Location: (Texas)
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Post by rovingcowboy »

you have of course did a reboot of the system after install and it still does not work?

alpha 6 is working great here had it load and no errors. i wonder what is going on?

did you install with scripts in your folder from mm2? i don't think you would but i have to ask.

you might have the trouble caused by the database update that was posted earlier try what rusty said there.

http://www.mediamonkey.com/forum/viewtopic.php?t=19159
roving cowboy / keith hall. My skins http://www.mediamonkey.com/forum/viewto ... =9&t=16724 for some help check on Monkey's helpful messages at http://www.mediamonkey.com/forum/viewto ... 4008#44008 MY SYSTEMS.1.Jukebox WinXp pro sp 3 version 3.5 gigabyte mb. 281 GHz amd athlon x2 240 built by me.) 2.WinXP pro sp3, vers 2.5.5 and vers 3.5 backup storage, shuttle 32a mb,734 MHz amd athlon put together by me.) 3.Dell demension, winxp pro sp3, mm3.5 spare jukebox.) 4.WinXp pro sp3, vers 3.5, dad's computer bought from computer store. )5. Samsung Galaxy A51 5G Android ) 6. amd a8-5600 apu 3.60ghz mm version 4 windows 7 pro bought from computer store.
Blake
Posts: 801
Joined: Fri Oct 13, 2006 3:39 am
Location: Geelong, Victoria, Australia

Post by Blake »

I just installed it over a5, so no extra scripts/plug-ins that didn't work with a5.

Restart doesn't help.

Thanks anyway :D
jiri
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Post by jiri »

Could you e-mail me a debug log? Or was it automatically generated? I guess no...

Jiri
Blake
Posts: 801
Joined: Fri Oct 13, 2006 3:39 am
Location: Geelong, Victoria, Australia

Post by Blake »

I had to use CTRL + SHIFT + TAB to get this.

General:

Code: Select all

Application:
----------------------------------------------------------------------
  1.1 Start Date      : Tue, 17 Jul 2007 22:13:23 +1000
  1.2 Name/Description: MediaMonkey.exe - (MediaMonkey - Audio Librar)
  1.3 Version Number  : 3.0.0.1050
  1.4 Parameters      : 
  1.5 Compilation Date: Tue, 17 Jul 2007 08:12:37 +1000
  1.6 Up Time         : 3 seconds

Exception:
--------------------------------------------------------------------
  2.1 Date          : Tue, 17 Jul 2007 22:13:27 +1000
  2.2 Address       : 008ABF3D
  2.3 Module Name   : MediaMonkey.exe - (MediaMonkey - Audio Librar)
  2.4 Module Version: 3.0.0.1050
  2.5 Type          : Exception
  2.6 Message       : User exception.
  2.7 ID            : 6179
  2.8 Count         : 1
  2.9 Status        : New
  2.10 Note         : 

User:
-------------------------------------------------------
  3.1 ID        : Blake
  3.2 Name      : Loth Family
  3.3 Email     : 
  3.4 Company   : 
  3.5 Privileges: SeChangeNotifyPrivilege         - ON
                  SeSecurityPrivilege             - OFF
                  SeBackupPrivilege               - OFF
                  SeRestorePrivilege              - OFF
                  SeSystemtimePrivilege           - OFF
                  SeShutdownPrivilege             - OFF
                  SeRemoteShutdownPrivilege       - OFF
                  SeTakeOwnershipPrivilege        - OFF
                  SeDebugPrivilege                - OFF
                  SeSystemEnvironmentPrivilege    - OFF
                  SeSystemProfilePrivilege        - OFF
                  SeProfileSingleProcessPrivilege - OFF
                  SeIncreaseBasePriorityPrivilege - OFF
                  SeLoadDriverPrivilege           - ON
                  SeCreatePagefilePrivilege       - OFF
                  SeIncreaseQuotaPrivilege        - OFF
                  SeUndockPrivilege               - ON
                  SeManageVolumePrivilege         - OFF
                  SeCreateGlobalPrivilege         - ON
                  SeImpersonatePrivilege          - ON

Active Controls:
------------------------------
  4.1 Form Class   : TFStartUp
  4.2 Form Text    : 
  4.3 Control Class: TFStartUp
  4.4 Control Text : 

Computer:
------------------------------------------------------------------------------------------------------
  5.1 Name          : LOTHKIDS
  5.2 Total Memory  : 1023 Mb
  5.3 Free Memory   : 546 Mb
  5.4 Total Disk    : 127.99 Gb
  5.5 Free Disk     : 52.29 Gb
  5.6 System Up Time: 5 days, 19 hours, 8 minutes, 31 seconds
  5.7 Processor     : AMD Athlon(tm) 64 Processor 3500+
  5.8 Display Mode  : 1024 x 768, 32 bit
  5.9 Display DPI   : 96
  5.10 Video Card   : MSI NX 6200TC (NVIDIA GeForce 6200 TurboCache(TM)) (driver 7.6.4.5 - RAM 256 MB)
  5.11 Printer      : FX DocuPrint C525 A-AP (driver 2.5.1.0)

Operating System:
------------------------------------
  6.1 Type    : Microsoft Windows XP
  6.2 Build # : 2600
  6.3 Update  : Service Pack 2
  6.4 Language: English
  6.5 Charset : 0

Network:
---------------------------------------------------
  7.1 IP Address: 000.000.000.000 - 192.168.001.006
  7.2 Submask   : 000.000.000.000 - 255.255.255.000
  7.3 Gateway   : 000.000.000.000 - 192.168.001.254
  7.4 DNS 1     : 000.000.000.000 - 192.168.001.254
  7.5 DNS 2     : 000.000.000.000 - 000.000.000.000
  7.6 DHCP      : ON              - ON 
Assembler:

Code: Select all

; InstanceManager.IMWndProc (Line=59 - Offset=5)
; ----------------------------------------------
008ABF20  test    eax, eax
008ABF22  jle     InstanceManager.IMWndProc (Line=67)
008ABF24  test    edi, edi
008ABF26  jle     InstanceManager.IMWndProc (Line=67)
008ABF28  test    ebx, ebx
008ABF2A  jle     InstanceManager.IMWndProc (Line=67)
;
; Line=64 - Offset=10
; -------------------
008ABF2C  mov     ecx, $008AC2A4                       ; 'User exception'
008ABF31  mov     dl, $01
008ABF33  mov     eax, dword ptr [Exception]
008ABF38  call    -$00499431
008ABF3D  call    -$004A7056                           ; <-- EXCEPTION
;
; Line=67 - Offset=13
; -------------------
008ABF42  cmp     dword ptr [ebp+$0C], +$4A
008ABF46  jnz     InstanceManager.IMWndProc (Line=85)
;
; Line=70 - Offset=16
; -------------------
008ABF48  push    $008AC2B4                            ; 'InstanceManager - received messa'...
008ABF4D  call    OutputDebugStringA
;
; Line=72 - Offset=18
; -------------------
008ABF52  mov     eax, $008E19E8                       ; ''
008ABF57  mov     ebx, esi
008ABF59  mov     edx, [ebx+$08]
008ABF5C  call    -$004A60B5
;
; Line=73 - Offset=19
; -------------------
008ABF61  mov     edx, [ebx+$04]
008ABF64  shr     edx, 1
CPU:

Code: Select all

Registers:
-----------------------------
EAX: 012DE394   EDI: 0001FFFF
EBX: 0001FFFF   ESI: 00000080
ECX: 00000000   ESP: 0013FA80
EDX: 008ABF42   EIP: 008ABF3D

Stack:	Memory Dump:
------------------	---------------------------------------------------------------------------
0013FA80: 0013FB78	008ABF3D: E8 AA 8F B5 FF 83 7D 0C 4A 75 65 68 B4 C2 8A 00  ......}.Jueh....
0013FA84: 00404E20	008ABF4D: E8 6E CA B5 FF B8 E8 19 8E 00 8B DE 8B 53 08 E8  .n...........S..
0013FA88: 0013FAF4	008ABF5D: 4B 9F B5 FF 8B 53 04 D1 EA B8 E8 19 8E 00 E8 A8  K....S..........
0013FA8C: 0013FB5C	008ABF6D: A3 B5 FF 8B 03 A3 EC 19 8E 00 68 D8 C2 8A 00 E8  ..........h.....
0013FA90: 008ABEC4	008ABF7D: 3F CA B5 FF 66 83 3D F2 19 8E 00 00 74 0C 8B 05  ?...f.=.....t...
0013FA94: 00000000	008ABF8D: F4 19 8E 00 FF 15 F0 19 8E 00 68 00 C3 8A 00 E8  ..........h.....
0013FA98: 00000000	008ABF9D: 1F CA B5 FF 0F B6 3D 64 FF 8B 00 E9 B2 02 00 00  ......=d........
0013FA9C: 00000000	008ABFAD: 81 7D 0C C7 07 00 00 0F 85 63 01 00 00 33 FF A1  .}.......c...3..
0013FAA0: 00000000	008ABFBD: 00 07 8C 00 80 38 00 0F 84 95 02 00 00 A1 D4 11  .....8..........
0013FAA4: 00000000	008ABFCD: 8C 00 80 38 00 0F 84 87 02 00 00 A1 50 02 8C 00  ...8........P...
0013FAA8: 00000000	008ABFDD: 80 38 00 0F 84 79 02 00 00 6A 11 E8 8B D1 B5 FF  .8...y...j......
0013FAAC: 00000000	008ABFED: 0F BF C0 C1 E8 0F 89 45 FC A1 34 16 8C 00 83 38  .......E..4....8
0013FAB0: 00000000	008ABFFD: 00 74 13 83 7D 10 09 75 0D F7 C6 20 00 00 00 74  .t..}..u... ...t
0013FAB4: 00000000	008AC00D: 05 BF 01 00 00 00 A1 34 16 8C 00 83 38 00 74 2C  .......4....8.t,
0013FAB8: 00000000	008AC01D: 83 7D 10 09 75 26 E8 40 C8 B5 FF 89 45 EC 33 C0  .}..u&.@....E.3.
0013FABC: 00000000	008AC02D: 89 45 F0 DF 6D EC DC 25 00 1A 8E 00 D8 1D 20 C3  .E..m..%...... .
I didn't know which things to post, I also sent one via email.
JorisA

Post by JorisA »

I've got the same problem
the non-skinned exe works though so I guess its not a database problem or so.
scrapqueen
Posts: 28
Joined: Fri Mar 02, 2007 9:45 pm
Location: USA
Contact:

Post by scrapqueen »

Mine was doing the same thing. I complete uninstalled MM3 including deleting all the files associated with it in the programs folder. Then I reinstalled and it works.
Blake
Posts: 801
Joined: Fri Oct 13, 2006 3:39 am
Location: Geelong, Victoria, Australia

Post by Blake »

scrapqueen:
Thanks, it worked!
JorisA

Post by JorisA »

Worked for me as well.
Same problem occured when I tried to re-install the audioscrobbler plugin. So I guess that, or winamp plugins in general might be the problem.
tiagoclaus
Posts: 55
Joined: Mon Mar 19, 2007 11:26 am
Location: São Paulo, Brazil
Contact:

Post by tiagoclaus »

That happened to me also: stack overflow right after opening A6.

Uninstalling and installing it again worked.

I believe this is a bug related with previous A5 users, isn't it? Or everybody that A6 worked right after installing had uninstalling A5 first?

Thanks scrapqueen!
Blake
Posts: 801
Joined: Fri Oct 13, 2006 3:39 am
Location: Geelong, Victoria, Australia

Post by Blake »

Stack overflow is usually due to plug-ins so deleting the MM directory would have fixed that.
rovingcowboy
Posts: 14163
Joined: Sat Oct 25, 2003 7:57 am
Location: (Texas)
Contact:

Post by rovingcowboy »

tiagoclaus wrote:That happened to me also: stack overflow right after opening A6.

Uninstalling and installing it again worked.

I believe this is a bug related with previous A5 users, isn't it? Or everybody that A6 worked right after installing had uninstalling A5 first?

Thanks scrapqueen!
you can add more stacks to the memory with the xteq program.

unless you know how to get them added with out using a tweaking program. ?

only for a 5 upgraders? NO it is able to be got by anyone. 8)
roving cowboy / keith hall. My skins http://www.mediamonkey.com/forum/viewto ... =9&t=16724 for some help check on Monkey's helpful messages at http://www.mediamonkey.com/forum/viewto ... 4008#44008 MY SYSTEMS.1.Jukebox WinXp pro sp 3 version 3.5 gigabyte mb. 281 GHz amd athlon x2 240 built by me.) 2.WinXP pro sp3, vers 2.5.5 and vers 3.5 backup storage, shuttle 32a mb,734 MHz amd athlon put together by me.) 3.Dell demension, winxp pro sp3, mm3.5 spare jukebox.) 4.WinXp pro sp3, vers 3.5, dad's computer bought from computer store. )5. Samsung Galaxy A51 5G Android ) 6. amd a8-5600 apu 3.60ghz mm version 4 windows 7 pro bought from computer store.
PetrCBR
Posts: 1763
Joined: Tue Mar 07, 2006 5:31 pm
Location: Czech
Contact:

Post by PetrCBR »

It's problem with WA3 (or later) plugins (gen_audioscrobbler, gen_toaster etc.). Also this problem will be fixed in next build.
Peke
Posts: 17484
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Post by Peke »

Actually WA2.72+ Where WA Introduced Modern Skinning which is in conflict to MM Skinning in MM3 :) But Like Petr said will be fixed in next build.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Blake
Posts: 801
Joined: Fri Oct 13, 2006 3:39 am
Location: Geelong, Victoria, Australia

Post by Blake »

PetrCBR wrote:It's problem with WA3 (or later) plugins (gen_audioscrobbler, gen_toaster etc.). Also this problem will be fixed in next build.
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