Artwork Not Being Saved in Tag After Restart

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CoreMoo
Posts: 12
Joined: Thu Apr 12, 2018 12:23 am

Artwork Not Being Saved in Tag After Restart

Post by CoreMoo »

5.0.3.2600

Have season 1 of Miami Vice as mp4 files, trying to add artwork to the files, getting strange behavior as some tag info is lost on restart.

1.I select all the episodes and select Properties.
2.Artwork tab, I click "Lookup image", then select Browse...and browse to local .jpg file and select OK
3.Make sure "Apply to all selected" and click OK
4.Browse to individual files and the artwork shows up in preview pane. Pick a file and select Properties/Artwork. It shows "Saved in Tag".
5.Close MM5 and reopen
6.The artwork is now inconsistent. For episodes 1-11, the artwork is still saved in the tag. For the remaining episodes no artwork shows and under Properties/Artwork it says" Unsaved Image"
7.I can reproduce this reliably.
Lowlander
Posts: 56590
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Artwork Not Being Saved in Tag After Restart

Post by Lowlander »

Which node in the Media Tree are the files in when you tag them with Artwork and did you close MediaMonkey before it finished tagging the files?
CoreMoo
Posts: 12
Joined: Thu Apr 12, 2018 12:23 am

Re: Artwork Not Being Saved in Tag After Restart

Post by CoreMoo »

TV/Series node. I wait for the operation to complete (at the bottom where it gives the status n completed out of total) before closing MM5.
Lowlander
Posts: 56590
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Artwork Not Being Saved in Tag After Restart

Post by Lowlander »

Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

This will help a developer analyze why this fails in your setup.
CoreMoo
Posts: 12
Joined: Thu Apr 12, 2018 12:23 am

Re: Artwork Not Being Saved in Tag After Restart

Post by CoreMoo »

Thanks bug submitted
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