Pro Account Recovery

[troysmallwood56]

Hi....My account was recently hacked and the perpetrator deleted my account. I also had to re-install windows. I was suprised to find that there is no easy way to recover my account. I cannot remember the password, and the only way given to recover myt password is to send a reset to my hacked email account. How can I recover my account?

[Lowlander]

Contact Support with as many details about your account/order as possible.

[troysmallwood56]

Unfortunately, I cannot sign in.....I don't have the password, and they only send the reset link to my hacked email account. There are no other options that I can see.
Perhaps I should set up another account so I can get in to support and then bring it up there?

[Lowlander]

Yes, as you don't have access to your account you'll need a new account to contact Support.