Hi,
Can anyone help me identify why i can't get this connected / showing in MM?
My previous S8 connected fine in MM and i've spent a few hours trying different settings & leads & looking online but I must be missing something obvious with this S21 ultra.
The usb lead(s) (direct into a port & using the default usb c to usb c and/or a usb 3 a to usb c) connect to windows just fine and it shows in my device manager for file transfer but not in MM.
The usb settings on the phone are set to : Transferring files / android auto, and : usb controlled by This Device. Also tried switching to the other options : USB tethering, Midi, Transferring images & charging phone only, to see if that works but no difference. I also have USB developers option turned on, and i can't find any reference to the USB MTB setting that im pretty sure i used to use on the S8 & other samsung / android phones to sync music / devices from windows to android music apps.
Can anyone help me get this connected?
Samsung S21 not showing in Devices on MM5 or 4 on Win 11
Moderator: Gurus
Re: Samsung S21 not showing in Devices on MM5 or 4 on Win 11
Does it show in File Explorer and allow you browse the files on the device?
Expand the list in Devices and Services to make sure it isn't listed. The device may have been disabled at some point.
Expand the list in Devices and Services to make sure it isn't listed. The device may have been disabled at some point.
Download MediaMonkey | License
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Re: Samsung S21 not showing in Devices on MM5 or 4 on Win 11
Thanks Lowlander. Yes shows in file explorer and can browse, copy paste etc, but under the expanded devices there is nothing. No devices configured in the right panel - etc. Its only this device as my external hard drives show when plugged in. Very strange and cant see what im missing. Doesnt seem to be the lead so maybe its something on the device i've not turned on or off.
Re: Samsung S21 not showing in Devices on MM5 or 4 on Win 11
Have you tried a PC restart?
Please capture the connecting of the device after a PC restart (start DebugView, then MediaMonkey, then connect device) in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643
This will help a developer analyze why this doesn't work on your setup.
Please capture the connecting of the device after a PC restart (start DebugView, then MediaMonkey, then connect device) in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643
This will help a developer analyze why this doesn't work on your setup.
Download MediaMonkey | License
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Re: Samsung S21 not showing in Devices on MM5 or 4 on Win 11
Ah great - will do that now
Re: Samsung S21 not showing in Devices on MM5 or 4 on Win 11
Found a solution if anyone runs into the same issue
Check you have done everything on the linked video - https://www.youtube.com/watch?v=qgbjX7VghVM - mentioned in the steps here - https://stackoverflow.com/questions/679 ... d-with-usb
And then make sure you have installed the latest samsung developer audio driver from here - https://developer.samsung.com/android-usb-driver
Now shows up in MM \o/
Check you have done everything on the linked video - https://www.youtube.com/watch?v=qgbjX7VghVM - mentioned in the steps here - https://stackoverflow.com/questions/679 ... d-with-usb
And then make sure you have installed the latest samsung developer audio driver from here - https://developer.samsung.com/android-usb-driver
Now shows up in MM \o/