[SOLVED] Can't install MM codec

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martialartsguy
Posts: 312
Joined: Mon Apr 03, 2006 9:11 am
Location: Denver, CO

[SOLVED] Can't install MM codec

Post by martialartsguy »

I have purchased the MM4 codec (2.3.0.107). When I attempt to install, I get an error message saying Error happened during installation: Unknown name, and then MM codec was not installed.
MM Gold since 2006
Peke
Posts: 17457
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
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Re: Can't install MM codec

Post by Peke »

Hi,
User Run as Adminsitrator -> Uninstall existing MM codec pack -> close MM -> Run as Adminstrator again -> use tools -> Extensions -> Add to install it and uncheck Per user checkbox during install.

That should fix it.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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martialartsguy
Posts: 312
Joined: Mon Apr 03, 2006 9:11 am
Location: Denver, CO

Re: Can't install MM codec

Post by martialartsguy »

That did it, thanks Peke!
MM Gold since 2006
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