MM still running in task manager Windows 11 after closed [#19260]
Moderator: Gurus
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MM still running in task manager Windows 11 after closed [#19260]
Hi, after closing Media Monkey, using latest version on Windows 11, program still running in task manager. If I try and open program again, nothing happens. When I go to task manager, I can see an instance of MM for each time I tried to open the program running in the processes window. I don't see a start up option in settings, and also noticed a grayed out Media Monkey icon in the system tray. Not sure what that is supposed to do, or why it is there.
I have uninstalled and reinstalled program. Same results. A restart terminates all instances. But wanted to see if there is a fix.
Thanks!
I have uninstalled and reinstalled program. Same results. A restart terminates all instances. But wanted to see if there is a fix.
Thanks!
Last edited by Lowlander on Sun Jul 24, 2022 2:33 pm, edited 1 time in total.
Re: MM still running in task manager Windows 11 after closed
Which Build (Help > About) of MediaMonkey are you using?
Note that MediaMonkey 4 has not been tested at all with Windows 11.
Note that MediaMonkey 4 has not been tested at all with Windows 11.
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Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
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Re: MM still running in task manager Windows 11 after closed
5.0.3.2627
Might need to address this. I can’t be the only one with this issue. 11 is out there now.
Maybe it has to do with the helper application? Seems like when I kill that, I do t have any issues.
You didn’t even mention anything about the grayed out Media Monkey icon in the system tray. What is that supposed to do?
Adam
Might need to address this. I can’t be the only one with this issue. 11 is out there now.
Maybe it has to do with the helper application? Seems like when I kill that, I do t have any issues.
You didn’t even mention anything about the grayed out Media Monkey icon in the system tray. What is that supposed to do?
Adam
Re: MM still running in task manager Windows 11 after closed
Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
Re: MM still running in task manager Windows 11 after closed
I have been getting this same problem a LOT.
Re: MM still running in task manager Windows 11 after closed
This just started happening to me, also. However, I'm on Windows 10 MMW5 build 5.0.3.2627.
Re: MM still running in task manager Windows 11 after closed
Hi, sounds like https://www.ventismedia.com/mantis/view.php?id=19260 that has been already fixed for 2658, but the new build hasn't been posted yet.
Please subscribe this thread: https://www.mediamonkey.com/forum/viewt ... 86639&sd=d to get notified once the new build is ready and re-test whether the issue is resolved for you.
Thanks!
Please subscribe this thread: https://www.mediamonkey.com/forum/viewt ... 86639&sd=d to get notified once the new build is ready and re-test whether the issue is resolved for you.
Thanks!
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Re: MM still running in task manager Windows 11 after closed [#19260]
Glad I didn’t waste time debugging it then.
Release the new release!
Release the new release!
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Re: MM still running in task manager Windows 11 after closed [#19260]
Are you guys gonna fix this issue or what?
Re: MM still running in task manager Windows 11 after closed [#19260]
Hi,
2660 is available on https://www.mediamonkey.com/forum/viewt ... 86639&sd=d you should try it.
2660 is available on https://www.mediamonkey.com/forum/viewt ... 86639&sd=d you should try it.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
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Re: MM still running in task manager Windows 11 after closed [#19260]
I have had this issue since the last update
Windows 10
5.0.3.2627
Windows 10
5.0.3.2627
Re: MM still running in task manager Windows 11 after closed [#19260]
As mentioned above, this has been fixed for MediaMonkey 5.0.4.
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Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)