Downgrade to V4

Puttanesca · Post by **Puttanesca** » Mon Aug 01, 2022 9:13 pm

Is downgrading to version 4 possible after a non-portable install of v5?

After upgrading to version 5 my experience is there are many crashes and unexpected interface issues that make me want to go back to version 4.

Post by **Lowlander** » Mon Aug 01, 2022 9:28 pm

Which Build (Help > About) of MediaMonkey 5 are you using? The developers are there to resolve any problems.

MediaMonkey 4 remains installed next to MediaMonkey 5 when upgrading to MediaMonkey 5.

Puttanesca · Post by **Puttanesca** » Mon Aug 01, 2022 9:46 pm

Lowlander wrote: ↑Mon Aug 01, 2022 9:28 pm Which Build (Help > About) of MediaMonkey 5 are you using? The developers are there to resolve any problems.

MediaMonkey 4 remains installed next to MediaMonkey 5 when upgrading to MediaMonkey 5.

5.0.3.2627

Post by **Lowlander** » Mon Aug 01, 2022 10:40 pm

Please capture any crashes in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

This will allow a developer to analyze why this happens on your setup.

Downgrade to V4

Downgrade to V4

Re: Downgrade to V4

Re: Downgrade to V4

Re: Downgrade to V4