Pasting artwork intermittently stops working

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MrPizzaBoxMan
Posts: 8
Joined: Tue May 10, 2011 9:09 am

Pasting artwork intermittently stops working

Post by MrPizzaBoxMan »

Pasting artwork to properties works fine for a while then all of a sudden it is no longer available in the menu when I right click. I have to shut down MM and restart it. Then it works fine again. This will happen every 20/30 minutes of using it or so.
Lowlander
Posts: 56570
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Pasting artwork intermittently stops working

Post by Lowlander »

Which Build (Help > About) of MediaMonkey are you using and where exactly are you pasting from?

Does Drag & Drop still work when Paste no longer is enabled?
MrPizzaBoxMan
Posts: 8
Joined: Tue May 10, 2011 9:09 am

Re: Pasting artwork intermittently stops working

Post by MrPizzaBoxMan »

5.0.1.2431
No, drag & drop doesn't work when the paste option doesn't appear
Pasting from Microsoft Edge, specifically Discogs website
MiPi
Posts: 871
Joined: Tue Aug 18, 2009 2:56 pm
Location: Czech Republic
Contact:

Re: Pasting artwork intermittently stops working

Post by MiPi »

Please try to download last version, 5.0.1 is old, many bugs were already fixed.
Timo_Beil
Posts: 668
Joined: Thu Sep 20, 2007 1:00 pm
Location: Germany, Northern Heath

Re: Pasting artwork intermittently stops working

Post by Timo_Beil »

It isn't fixed in .2662.
I can not reproduce it intentionally. Sometimes the Paste option is dimmed regardless of the source of the images (incl. a copy from a graphic software).
A restart of MM let it work again for a while.
MM 2024.0.0.3005-port-DE, Win 11 pro, I7-6700, 16GB RAM,
Lowlander
Posts: 56570
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Pasting artwork intermittently stops working

Post by Lowlander »

Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

This will help a developer analyze why this still happens on your setup.
Timo_Beil
Posts: 668
Joined: Thu Sep 20, 2007 1:00 pm
Location: Germany, Northern Heath

Re: Pasting artwork intermittently stops working

Post by Timo_Beil »

Because my logs from Sept. 14. seem not to be good enough, I made a new one [Ticket #4797] .
I'd pasted pictures in the properties until MM dimmed this Menu Item.
After a restart of .2690 pasting works again (from unchanged clipboard).
(I can reproduce this "feature" on all 3 PCs)
EDIT:
Drag&Drop works when Paste is disabled (depends on website).
Funny: Paste was activated again, after a succsessfull Drag&Drop :o
MM 2024.0.0.3005-port-DE, Win 11 pro, I7-6700, 16GB RAM,
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