Preparing playback
Moderator: Gurus
Preparing playback
Can I ask what's happening with the player lately? It randomly stops playback and shows the message " preparing playback" I've tried ticking "resume play on connection" but it still happens
Re: Preparing playback
Hi,
please make sure you are using latest beta from https://www.mediamonkey.com/forum/viewt ... 86639&sd=d
please make sure you are using latest beta from https://www.mediamonkey.com/forum/viewt ... 86639&sd=d
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Re: Preparing playback
Thanks for your reply Peke, I should have said that I'm using MM Pro on Android so cannot run the. exe file after download.
Re: Preparing playback
Hi,
Can you please explain when it stops randomly eg. did you allow MMA to run in background (Battery optimization disabled) ?
Possibly step by step would be great, also when playback stops can you use ⋮ -> About mediaMonkey -> Send logs -> write log ID here in next reply and send it with OK so that we can know which one to look for and analyze?
I am sorry I assumed that you use MMA to play from MM5 on PC, so I asked if you use latest beta version of MM5.
Can you please explain when it stops randomly eg. did you allow MMA to run in background (Battery optimization disabled) ?
Possibly step by step would be great, also when playback stops can you use ⋮ -> About mediaMonkey -> Send logs -> write log ID here in next reply and send it with OK so that we can know which one to look for and analyze?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Re: Preparing playback
I'm not overly technical with things but I think I've sent a log number EZ4UPSDSHF
Re: Preparing playback
And another one MEG1PKX8HF
Re: Preparing playback
I've possibly found the issue, battery optimisation was off for Media Monkey but not for Media Monkey Pro
Re: Preparing playback
Hi,
Please let us know the results.
Please let us know the results.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Re: Preparing playback
Seems to be solved Peke, when I checked the battery optimisation only Media Monkey showed but when I selected all apps Media Monkey Pro showed, thanks for your help
Re: Preparing playback
Hmmm, interesting. THX for confirmation.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts