MM5 not recognizing iPhone, and a ripping issue

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RedGuitars
Posts: 25
Joined: Wed Oct 05, 2022 11:30 am

MM5 not recognizing iPhone, and a ripping issue

Post by RedGuitars »

Yes I'm new, but I've searched and searched and read and read...

Nothing I've read/tried resolves me not seeing my iPhone in MM5.

Ripping a cd. I did it once, no problem. Tried again, it appears to rip, but if I try to add the cd to MM using the rip location (I can see the files there), nothing is added. After scanning the new location it just says 0 files added.

Please help! Thank you.
Lowlander
Posts: 56570
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM5 not recognizing iPhone, and a ripping issue

Post by Lowlander »

Does iTunes (desktop version) see the iPhone? For more troubleshooting see: https://www.mediamonkey.com/support/kno ... le-device/

What Build (Help > About) of MediaMonkey are you using?

If you Rip the CD again, does MediaMonkey ask to overwrite the files?
RedGuitars
Posts: 25
Joined: Wed Oct 05, 2022 11:30 am

Re: MM5 not recognizing iPhone, and a ripping issue

Post by RedGuitars »

MM 5.0.1.2431

MM finally recognizing phone but now getting incompatible iphone firmware message.
Peke
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Re: MM5 not recognizing iPhone, and a ripping issue

Post by Peke »

Hi,
For latest Apple devices firmware you need to use latest MM5 builds https://www.mediamonkey.com/forum/viewt ... 86639&sd=d

NOTE: once you made MM5 recognize device updating to latest version should fix issues with firmware.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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RedGuitars
Posts: 25
Joined: Wed Oct 05, 2022 11:30 am

Re: MM5 not recognizing iPhone, and a ripping issue

Post by RedGuitars »

Every time I fix one thing, something else breaks. Completely frustrating and infuriating.

MM5 recognized me iphone a little while ago, but now it won't. Stopped and started MM5. No help.

Running beta debug version 5.0.4.2675
Lowlander
Posts: 56570
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM5 not recognizing iPhone, and a ripping issue

Post by Lowlander »

Does iTunes (desktop version) reliably see the device?
RedGuitars
Posts: 25
Joined: Wed Oct 05, 2022 11:30 am

Re: MM5 not recognizing iPhone, and a ripping issue

Post by RedGuitars »

I didn't check iTunes yet. But now it sees the phone... it seems to do what it wants when it wants. Pretty frustrating.
Lowlander
Posts: 56570
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM5 not recognizing iPhone, and a ripping issue

Post by Lowlander »

It could be an issue with the cable, the port or the phone that's causing this instability in connecting.
RedGuitars
Posts: 25
Joined: Wed Oct 05, 2022 11:30 am

Re: MM5 not recognizing iPhone, and a ripping issue

Post by RedGuitars »

So, today it sees the iPhone, but once again says the music files are inaccessible. The path for the music is correct and accessible.

I can see the music on the phone, but the playlist is not there under Playlists.

edit-2 The music IS on the phone, but not under the Playlist name.

Again - completely frustrating.
Lowlander
Posts: 56570
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM5 not recognizing iPhone, and a ripping issue

Post by Lowlander »

Are you trying to access the files on the phone through MediaMonkey?
RedGuitars
Posts: 25
Joined: Wed Oct 05, 2022 11:30 am

Re: MM5 not recognizing iPhone, and a ripping issue

Post by RedGuitars »

Lowlander wrote: Mon Oct 24, 2022 3:08 pm Are you trying to access the files on the phone through MediaMonkey?
No
Lowlander
Posts: 56570
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM5 not recognizing iPhone, and a ripping issue

Post by Lowlander »

So on the phone itself you can't see content on Playlists? Have you done a re-sync of those Playlists since updating to MediaMonkey 5.0.4?
RedGuitars
Posts: 25
Joined: Wed Oct 05, 2022 11:30 am

Re: MM5 not recognizing iPhone, and a ripping issue

Post by RedGuitars »

The music from the MM5 playlist is now on the phone, mixed in with the music that was already on the phone. They are no user created/named playlists on the phone.

It’s sort of ok…. At least the music is there. I was trying to get my gal’s phone ready for an airplane trip.
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