Could not upload answer in Support

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sonos
Posts: 170
Joined: Wed Aug 07, 2013 11:54 am

Could not upload answer in Support

Post by sonos »

I tried to upload an answer in Helpdesk -> Support. But the process is frozen.
What's wrong?
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Could not upload answer in Support

Post by Lowlander »

Try to log out and log in again and maybe clear the browser cache.
sonos
Posts: 170
Joined: Wed Aug 07, 2013 11:54 am

Re: Could not upload answer in Support

Post by sonos »

Hi, I still have this problem.
I have restarted the laptop. I also did a speed test for downloads and uploads, with success. I have no idea what is going wrong? In the meantime, the submission process has been running for more than 10 minutes.
sonos
Posts: 170
Joined: Wed Aug 07, 2013 11:54 am

Re: Could not upload answer in Support

Post by sonos »

I started a submitting test in Helpdesk -> Support: [Ticket #4978] Problem with iPhone synchronization:
This is a test for submitting. And it works. Thereafter I tried to submit my real text. And still it doesn't work.
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