Workaround for KB article link breakage?

Discussion about anything that might be of interest to MediaMonkey users.

Moderator: Gurus

chrisjj
Posts: 5007
Joined: Wed Feb 14, 2007 5:14 pm
Location: UK

Workaround for KB article link breakage?

Post by chrisjj »

Given KB article links seem to have been broken by a change of site (e.g. https://www.mediamonkey.com/support/?_m ... icleid=135 now lands on the Helpdesk (!) https://i.imgur.com/i79zRdy.png ) and the new search fails to find old article IDs ( https://i.imgur.com/WBKHoxR.png ) can anyone suggest how I can find an old article by ID?

I'm looking for article 135 which was present in 2011, referenced at https://www.mediamonkey.com/forum/viewt ... 5&start=75 .

Thanks.
Chris
Lowlander
Posts: 56615
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Workaround for KB article link breakage?

Post by Lowlander »

That's not possible.
Peke
Posts: 17493
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Workaround for KB article link breakage?

Post by Peke »

Hi,
Unfortunately there is no workaround, as we moved to different platform old referenced paths do not work.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
chrisjj
Posts: 5007
Joined: Wed Feb 14, 2007 5:14 pm
Location: UK

Re: Workaround for KB article link breakage?

Post by chrisjj »

Peke wrote: Sat Dec 17, 2022 2:09 pm Hi,
Unfortunately there is no workaround, as we moved to different platform old referenced paths do not work.
OK. Thanks.
Chris
Post Reply