Get Kernel bugchecks while scrolling through albums

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mcarlton054
Posts: 1
Joined: Wed Feb 12, 2014 1:41 pm

Get Kernel bugchecks while scrolling through albums

Post by mcarlton054 »

Good day
I have encountered Kennel bugchecks twice since upgrading to 5.0.4.2690 today.
Both times I was scrolling through my music library\albums in grid mode by album.
My library consists of 9252 albums.
I am running Windows 10 64bit


Edition Windows 10 Pro N
Version 22H2
Installed on ‎11/‎7/‎2020
OS build 19045.2546
Experience Windows Feature Experience Pack 120.2212.4190.0

The latest bugcheck is:

Fault bucket 2228010829800545209, type 5
Event Name: AppHangB1
Response: Not available
Cab Id:

Problem signature:
P1: MediaMonkey.exe
P2: 5.0.4.2690
P3: 637bab4d
P4: f8ca
P5: 67246080
P6:
P7:
P8:
P9:
P10:

Analysis symbol:
Rechecking for solution: 0
Report Id: 50ac70aa-3423-4c98-b660-76bcb859af83
Report Status: 268435456
Hashed bucket: 1dc81a5a12dc5f7faeeb7c0b91fc1bb9
Cab Guid: 0

Attached files from:

C:\ProgramData\Microsoft\Windows\WER\Temp\WER1A44.tmp.WERInternalMetadata.xml
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_MediaMonkey.exe_2856f152632659163ec25d8bdf273d8a9ca61bf_95378ba4_d9df4309-4208-4756-91a0-8763167beed4

These files are available here as compressed files.
https://drive.google.com/file/d/1KmMeaq ... share_link
https://drive.google.com/file/d/1Wxui95 ... share_link
https://drive.google.com/drive/folders/ ... sp=sharing
Lowlander
Posts: 56586
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Get Kernel bugchecks while scrolling through albums

Post by Lowlander »

Can you please capture this in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643

This will help a developer analyze why this happens on your setup.
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